Vinai/customer-activation

Automatically logged out of magento when attempting to active a customer

Closed this issue · 5 comments

ambrily73 commented

Hi,

I installed the Customer Activation extension via Magento Coonect (correct version).

Everything looks great!
As expected all current customers were disabled.
I check them all.
Selected the dropdown for "Customer Activated"
Then regardless of which I select (Yes (with), Yes (without), or No) when I click "submit" I am automatically logged out of magento.
When I log back in no customers have been activated.

Any thoughts?
I only installed this one extension. I do not have any of your other ones.

Thanks!

Angie

Vinai commented

Hi,

thanks for your report! Which version of Magento are you using? 1.8.1.0?
Which version of PHP are you using? Is a PHP security extension active like PHP-Suhosin?
How many customers where you activating at once? As a test, please try activating only 10-15 using the mass activation and let me know what you get.

ambrily73 commented

1.5.1 (I know ancient!)
Version information: 3.5.4 (we host with Nexcess)
I was only activating 5 customers, but it happens with 1 as well.

I can go into the Customer "account information" and activate one customer at a time with out any issue.

Vinai commented

I don't have a 1.5.1 instance around to test on any more. On 1.6, 1.7 and 1.8 I can't reproduce the problem.
I'm afraid I can't be of any help without being able to reproduce the problem :(

Vinai commented

Closing due to problems supporting Magento 1.5.

ambrily73 commented

Hi there,

No worries. I am able to activate them one at a time. If I find a solution, I will be sure to let you know :) Thanks for trying!

Angie