Film 'Hannah and her sisters' does not play
NofanTasi opened this issue · 2 comments
NofanTasi commented
Describe the bug
Playback failed
One or more items failed to play. Check log for more
information about this message.
[OK]
appears
see kodi log
To Reproduce
Steps to reproduce the behavior:
- Go to ... VRT MAX - Categories
- Click on .... Films
- Scroll down to .... Hannah and her sisters
- See error when Click on Hannah and her sisters
Expected behavior
Film should play.
Many others do play. Netflix content play as well.
issue might be limited to this film
The film does play on Linux computer in Chrome browser
Additional context
- Operating system: Linux CoreELEC
- Kodi version: 20.2-Nexus
- Addon version: 2.5.23+matrix.1
- Using a VPN: yes/no NO
- Country you are using the addon from: ... Belgium
Log (if available)
2023-07-14 14:49:06.010 T:5782 critical <general>: [script.module.inputstreamhelper] ['ldd', '/storage/.kodi/cdm/libwidevinecdm.so'] cmd failed.
2023-07-14 14:49:06.010 T:5782 critical <general>: [script.module.inputstreamhelper] Failed to check for missing Widevine libraries.
2023-07-14 14:49:06.012 T:5782 warning <general>: [script.module.inputstreamhelper] Widevine update check was made on 2023-07-14 14:32
2023-07-14 14:49:06.043 T:3712 info <general>: VideoPlayer::OpenFile: plugin://plugin.video.vrt.nu/play/id/vid-4a7e7c4a-de07-4549-b8b9-ac708fb2894e/pbs-pub-e290a4bf-378d-4926-85ab-a9f2fa202a3f/1688475606781
2023-07-14 14:49:06.050 T:5808 info <general>: Creating InputStream
2023-07-14 14:49:06.093 T:5808 warning <general>: AddOnLog: inputstream.adaptive: Warning "inputstream.adaptive.max_bandwidth" property is deprecated and may not works. Please read "Integration" and "Stream selection types" pages on the Wiki to learn more about the new properties.
2023-07-14 14:49:06.095 T:5808 info <general>: AddOnLog: inputstream.adaptive: [Repr. chooser] Resolution set: 1920x1080, max allowed: 1920x1080, Adjust refresh rate: 1
2023-07-14 14:49:06.095 T:5808 error <general>: GetDirectory - Error getting /usr/lib/kodi/addons/inputstream.adaptive/
2023-07-14 14:49:06.428 T:5808 error <general>: AddOnLog: inputstream.adaptive: PreparePaths: URL not valid (https://media-services-public.vrt.be/media-aggregator/v2/media-items/pbs-pub-e290a4bf-378d-4926-85ab-a9f2fa202a3f$vid-4a7e7c4a-de07-4549-b8b9-ac708fb2894e/manifest/dash?vrtPlayerToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJleHAiOjE2ODkzNDE0MDAsImdlb0xvY2F0aW9uIjoiQkVMR0lVTSIsImF1dGhlbnRpY2F0ZWQiOnRydWUsInVzZXJTdGF0dXMiOiJWRVJJRklFRF9CRV9SRVNJREVOVCIsImFnZUNhdGVnb3J5IjoiU0lYVEVFTl9QTFVTIiwibWF4UXVhbGl0eSI6IlNEIiwicHJldmlld0FsbG93ZWQiOmZhbHNlLCJkaXNuZXlTZWN1cml0eUxldmVsIjoiQjU3NiJ9.q0j3q55kD8KsyQ2992-HSJMTbFoq3CrLAOKrx-Ka_Rk&client=vrtnu-web%40PROD#.mpd)
2023-07-14 14:49:06.428 T:5808 error <general>: AddOnLog: inputstream.adaptive: Could not open / parse manifest (https://media-services-public.vrt.be/media-aggregator/v2/media-items/pbs-pub-e290a4bf-378d-4926-85ab-a9f2fa202a3f$vid-4a7e7c4a-de07-4549-b8b9-ac708fb2894e/manifest/dash?vrtPlayerToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJleHAiOjE2ODkzNDE0MDAsImdlb0xvY2F0aW9uIjoiQkVMR0lVTSIsImF1dGhlbnRpY2F0ZWQiOnRydWUsInVzZXJTdGF0dXMiOiJWRVJJRklFRF9CRV9SRVNJREVOVCIsImFnZUNhdGVnb3J5IjoiU0lYVEVFTl9QTFVTIiwibWF4UXVhbGl0eSI6IlNEIiwicHJldmlld0FsbG93ZWQiOmZhbHNlLCJkaXNuZXlTZWN1cml0eUxldmVsIjoiQjU3NiJ9.q0j3q55kD8KsyQ2992-HSJMTbFoq3CrLAOKrx-Ka_Rk&client=vrtnu-web%40PROD#.mpd)
2023-07-14 14:49:06.429 T:5808 error <general>: CVideoPlayer::OpenInputStream - error opening [plugin://plugin.video.vrt.nu/play/id/vid-4a7e7c4a-de07-4549-b8b9-ac708fb2894e/pbs-pub-e290a4bf-378d-4926-85ab-a9f2fa202a3f/1688475606781]
2023-07-14 14:49:06.429 T:5808 info <general>: CVideoPlayer::OnExit()
2023-07-14 14:49:06.430 T:5808 info <general>: ADDON: Dll Destroyed - InputStream Adaptive
2023-07-14 14:49:06.446 T:3712 info <general>: Loading skin file: DialogConfirm.xml, load type: KEEP_IN_MEMORY
2023-07-14 14:49:06.454 T:3712 info <general>: CVideoPlayer::CloseFile()
2023-07-14 14:49:06.454 T:3712 info <general>: VideoPlayer: waiting for threads to exit
2023-07-14 14:49:06.454 T:3712 info <general>: VideoPlayer: finished waiting
2023-07-14 14:49:07.279 T:4195 critical <general>: [plugin.video.vrt.nu] Timeout: The read operation timed out
url: https://www.vrt.be/vrtnu-api/graphql/v1
2023-07-14 14:49:07.305 T:4195 error <general>: EXCEPTION Thrown (PythonToCppException) : -->Python callback/script returned the following error<--
- NOTE: IGNORING THIS CAN LEAD TO MEMORY LEAKS!
Error Type: <class 'AttributeError'>
Error Contents: 'NoneType' object has no attribute 'get'
Traceback (most recent call last):
File "/storage/.kodi/addons/plugin.video.vrt.nu/resources/lib/playerinfo.py", line 76, in onPlayBackStarted
self.video_id, self.resumepoint_title = get_resumepoint_data(episode_id=self.path.split('/')[-1])
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/storage/.kodi/addons/plugin.video.vrt.nu/resources/lib/api.py", line 163, in get_resumepoint_data
video_id = data_json.get('data').get('catalogMember').get('watchAction').get('videoId')
^^^^^^^^^^^^^
AttributeError: 'NoneType' object has no attribute 'get'
-->End of Python script error report<--
2023-07-14 14:49:26.649 T:5782 critical <general>: [script.module.inputstreamhelper] ['ldd', '/storage/.kodi/cdm/libwidevinecdm.so'] cmd failed.
2023-07-14 14:49:26.650 T:5782 critical <general>: [script.module.inputstreamhelper] Failed to check for missing Widevine libraries.
2023-07-14 14:49:26.651 T:5782 warning <general>: [script.module.inputstreamhelper] Widevine update check was made on 2023-07-14 14:32
2023-07-14 14:49:26.691 T:3712 info <general>: VideoPlayer::OpenFile: plugin://plugin.video.vrt.nu/play/id/vid-4a7e7c4a-de07-4549-b8b9-ac708fb2894e/pbs-pub-e290a4bf-378d-4926-85ab-a9f2fa202a3f/1688475606781
2023-07-14 14:49:26.699 T:5835 info <general>: Creating InputStream
2023-07-14 14:49:26.701 T:5835 warning <general>: AddOnLog: inputstream.adaptive: Warning "inputstream.adaptive.max_bandwidth" property is deprecated and may not works. Please read "Integration" and "Stream selection types" pages on the Wiki to learn more about the new properties.
2023-07-14 14:49:26.704 T:5835 info <general>: AddOnLog: inputstream.adaptive: [Repr. chooser] Resolution set: 1920x1080, max allowed: 1920x1080, Adjust refresh rate: 1
2023-07-14 14:49:26.704 T:5835 error <general>: GetDirectory - Error getting /usr/lib/kodi/addons/inputstream.adaptive/
2023-07-14 14:49:26.757 T:5835 error <general>: AddOnLog: inputstream.adaptive: PreparePaths: URL not valid (https://media-services-public.vrt.be/media-aggregator/v2/media-items/pbs-pub-e290a4bf-378d-4926-85ab-a9f2fa202a3f$vid-4a7e7c4a-de07-4549-b8b9-ac708fb2894e/manifest/dash?vrtPlayerToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJleHAiOjE2ODkzNDE0MDAsImdlb0xvY2F0aW9uIjoiQkVMR0lVTSIsImF1dGhlbnRpY2F0ZWQiOnRydWUsInVzZXJTdGF0dXMiOiJWRVJJRklFRF9CRV9SRVNJREVOVCIsImFnZUNhdGVnb3J5IjoiU0lYVEVFTl9QTFVTIiwibWF4UXVhbGl0eSI6IlNEIiwicHJldmlld0FsbG93ZWQiOmZhbHNlLCJkaXNuZXlTZWN1cml0eUxldmVsIjoiQjU3NiJ9.q0j3q55kD8KsyQ2992-HSJMTbFoq3CrLAOKrx-Ka_Rk&client=vrtnu-web%40PROD#.mpd)
2023-07-14 14:49:26.757 T:5835 error <general>: AddOnLog: inputstream.adaptive: Could not open / parse manifest (https://media-services-public.vrt.be/media-aggregator/v2/media-items/pbs-pub-e290a4bf-378d-4926-85ab-a9f2fa202a3f$vid-4a7e7c4a-de07-4549-b8b9-ac708fb2894e/manifest/dash?vrtPlayerToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJleHAiOjE2ODkzNDE0MDAsImdlb0xvY2F0aW9uIjoiQkVMR0lVTSIsImF1dGhlbnRpY2F0ZWQiOnRydWUsInVzZXJTdGF0dXMiOiJWRVJJRklFRF9CRV9SRVNJREVOVCIsImFnZUNhdGVnb3J5IjoiU0lYVEVFTl9QTFVTIiwibWF4UXVhbGl0eSI6IlNEIiwicHJldmlld0FsbG93ZWQiOmZhbHNlLCJkaXNuZXlTZWN1cml0eUxldmVsIjoiQjU3NiJ9.q0j3q55kD8KsyQ2992-HSJMTbFoq3CrLAOKrx-Ka_Rk&client=vrtnu-web%40PROD#.mpd)
2023-07-14 14:49:26.757 T:5835 error <general>: CVideoPlayer::OpenInputStream - error opening [plugin://plugin.video.vrt.nu/play/id/vid-4a7e7c4a-de07-4549-b8b9-ac708fb2894e/pbs-pub-e290a4bf-378d-4926-85ab-a9f2fa202a3f/1688475606781]
2023-07-14 14:49:26.757 T:5835 info <general>: CVideoPlayer::OnExit()
2023-07-14 14:49:26.758 T:5835 info <general>: ADDON: Dll Destroyed - InputStream Adaptive
2023-07-14 14:49:26.830 T:3712 info <general>: CVideoPlayer::CloseFile()
2023-07-14 14:49:26.830 T:3712 info <general>: VideoPlayer: waiting for threads to exit
2023-07-14 14:49:26.830 T:3712 info <general>: VideoPlayer: finished waiting
mediaminister commented
I made a fix, please test:
Kodi 19/20/21: plugin.video.vrt.nu-2.5.23+matrix.1-stream-26e60e0.zip
Kodi 18: plugin.video.vrt.nu-2.5.23-stream-26e60e0.zip
NofanTasi commented
Thanks a lot for fast action. The fix works.