Issue with ads loading

Question

Issue with ads loading

Closed this issue 6 years ago · 2 comments

Secretbox1987 commented 6 years ago

Hello! I have issue with ads loading:
SERVER error. Error parsing entity. (TagData entity is empty)
I use masterTagId = 322490
Please, help me to fix it

Answer 1 · 2019-02-06T13:09:42.000Z

Hello,

This error means that no ad was returned from ADX. Please check placement settings, targeting settings. Let us know if issue persists.

Answer 2 · 2019-02-06T14:37:53.000Z

Somtimes ads loads successfully, but often the one loads failed. In both cases I use the same masterTagId