Write a twitter bot.
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adunkman commented
The twitter bot should reply to tweets from @311dcgov that include service request numbers with a link to check on their status.
It should:
- Reply only if the service request can be looked up.
- Reply to all parties in the conversation, excluding @311dcgov if possible. No need to generate a bunch of extra noise for them, they’ll be aware of this service already.
- Reply within a minute or less, preferably in realtime.