afuerhoff/ioBroker.fb-checkpresence

Adapter does not connect - stays yellow

vansen opened this issue · 2 comments

Describe the bug
Adapter stays yellow. It says not connected to device or service. The user in Fritzbox is correctly setup and username and password are correct as well. TR-64 connector works fine.
Hopefully someone is able to help me.
Thanks

To Reproduce
no repro steps, this error occurs since a few days.

Expected behavior
Adapter should turn green. See log error below.

Screenshots & Logfiles
This screenshot is from the log files section:
image

Versions:

  • Adapter version: 1.1.20
  • JS-Controller version: 4.0.23
  • Node version: 14.20
  • Operating system: ubuntu

Additional context
None

Hello,
has the fritzbox user the correct access rights. Most of the services are deactivated. This is a sign for bad access rights or an incorrect password. Sometimes it helps to put in the password again because of the encryption function.
Has you tried to reboot the fritzbox?
Which Admin adapter version you have?