Support for Basic Auth in v2?

[sxdj]

Hi, the plugins seems very promising! Tested it with public API and works like charm.

However, I'd like to pull data from the Helpscout Docs API which requires HTTP Basic Authentication: username and a (dummy) password.

I tried #1 as it seemed pretty similar, but it's not working for me (partly because I don't understand the formatting in the example, like why the comma?) but maybe that only worked for v1 and not v2?

This is my placid.yaml:

helpscout:
    url: 'https://docsapi.helpscout.net/v1/collections/HERE_OUR_ID/articles'
    curl:
      auth: [HERE_OUR_API_TOKEN,X]

And my template:

{{ placid:request handle="helpscout" }}
    {{ if no_results }}
        No results
    {{ else }}
        Squirrels!
    {{ endif }}
{{ /placid:request }}

Keep getting "No results". Also tried with {{ response }} and see if data was returned, but no luck so far. Any suggestions? Thanks for your Addon!

[alecritson]

Hi @sxdj

Looks like you're referencing options that were part of v1, can you try something like:

helpscout:
    url: 'https://docsapi.helpscout.net/v1/collections/HERE_OUR_ID/articles'
    headers:
      auth: [HERE_OUR_API_TOKEN,X]

And see if that works, I can't test this as I don't have an upgraded Helpscout account.

[sxdj]

Hi @alecritson your suggestion doesn't work (yet) but I can play with it a bit. It would help a lot if I can dump the whole response so that I can verify if the auth credentials are accepted or not. Is there a way to get that response?

[alecritson]

Sure if you dive into here: https://github.com/alecritson/Placid-Statamic/blob/v2/Placid/PlacidTags.php#L87 and remove the try/catch it should just put the error out.

I'm currently putting together the next version, this will be a complete rewrite and will give tons more info when things aren't working as expected!

[sxdj]

Got it working now! By showing the error, I found that the basic authentication was a problem as it didn't accept the required (dummy) password which isn't allowed to be empty for the Helpscout API. The solution was to generate an authentication header to combine username + password into one hash.

With the following values in placid.yaml it's working:

helpscout:
    url: 'https://docsapi.helpscout.net/v1/collections/HERE_OUR_ID/articles'
    headers:
      Authorization: Basic HERE_THE_HASHED_HEADER_CODE

Thanks for your help and great to hear that you're working on a new version!

[alecritson]

Sweet, glad it's working for you! Will close this issue if it's resolved. Otherwise feel free to re open.