alexa/alexa-skills-kit-sdk-for-python

How to handle no response to reprompt on Display Devices?

dudu631 opened this issue · 1 comments


[ ] Regression (a behavior that used to work and stopped working in a new release)
[ ] Bug report  
[ ] Performance issue
[ ] Feature request
[ ] Documentation issue or request
[ X] Other... Please describe:

How would I be able to know when an '.ask' was not answered at all on a display device? On a echo (nondisplay) I would do on a SessionEndedRequestHandler, with cause EXCEEDED_MAX_REPROMPTS. But on a display device, the session isn't ended with no answer to a reprompt, how would I be able to handle that?

Hey @dudu631 , as per the Session Ended Request Documentation, the reprompt is supposed to work as long as the session is not ended, even on a display device.

Looks like this was checked with the internal service team by our developer forum representatives, as mentioned here and this seems to be a feature request. Did you go ahead with creating a request on User Voice? If so, please post it here so that the community can upvote or track.

Since this is outside the scope of the SDK, I am going ahead and closing this issue. Please reopen if you are facing any other problem. Thanks.