Extension suddenly stopped working
Closed this issue · 7 comments
I have been using this extension successfully on Chrome and MacOS for a few weeks. Today it just stopped working. I didn't update any other software components, especially not Chrome, just before it stopped working.
Can you confirm the error happens even if you
- log out from Bing
- clear cache
- clear cookie
- log back into Bing
Reload with the latest version and you'll be ready to use once you've logged in
Yes, well, I tried in Incognito mode to get rid of any cookies/caches and get a fresh login.
If you look on the web there are multiple numerous reports in the last 24h of people experiencing the same thing.
If your session is till working, I suspect that it might be because your Bing cookie hasn't expired. Does your session still work after logging out and back in?
@pllopis This has been rectified in issue 74# (closed).
You need to update your extension to v1.0.6 (if you haven't already) which was released a few hours ago and is live in the chrome store now. Then clear your cookies/caches for bing.com (or all cookies if you don't mind) and log in again.
Off and on the extension and refresh the page.
Thanks for the heads up @andrewnjl
Sorry I had not seen that issue. However I just double checked that I'm already on v1.0.6. I again cleared all bing cookies and logged in, but I'm still getting the same issue.
Weirdly, now it is working, even though I haven't really changed anything. I was trying if changing my default UA via the inspector would help, and it did. Except then I logged out, cleared cookies, switched back to Chrome's default, logged back in, and Bing was back. Perhaps there's something on the Bing side that's being changed?
Firefox has yet to receive the fix
It's a never-ending chase between @microsoft and me 😁 let me know if the issue continues to happen.