andrew-s-taylor/public

Items remain in add/remove programs

Closed this issue · 6 comments

keithemyers commented

Thank you for putting this out there!

The script removed all of the shortcuts for the Dell garbage, but the entries in add/remove programs remain, as do their entries in Apps > Installed Apps. I was watching while the script was running and "MyDell" did disappear from the list, but it returned.

I'm still able to launch Dell Remote Assist if I search for the .exe, so it appears it wasn't uninstalled.

The Debloat.log file shows that this was thrown for each one:

TerminatingError(Start-Process): "This command cannot be run due to the error: The system cannot find the file specified."
WARNING: Failed to uninstall: []

Windows 11 Enterprise 10.0.22631
Dell Vostro 14 3430

Dell Optimizer
AuthorizedCDFPrefix :
Comments :
Contact :
DisplayVersion : 3.2.1117.0
HelpLink :
HelpTelephone :
InstallDate : 20230917
InstallLocation : C:\Program Files\Dell\DellOptimizer
InstallSource : C:\Program Files\Dell\Downloaded_Installations{A861556A-7676-4F68-8CA9-992EECE14211}
ModifyPath : MsiExec.exe /I{1344E072-D68B-48FF-BD2A-C1CCCC511A50}
Publisher : Dell
Readme :
Size :
EstimatedSize : 56230
SystemComponent : 1
UninstallString : MsiExec.exe /I{1344E072-D68B-48FF-BD2A-C1CCCC511A50}
URLInfoAbout : http://www.Dell.com
URLUpdateInfo :
VersionMajor : 3
VersionMinor : 2
WindowsInstaller : 1
Version : 50463837
Language : 1033
DisplayName : Dell Optimizer
PSPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall{1344E072-D68B-48FF-BD2A-C1CCCC511A50}
PSParentPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
PSChildName : {1344E072-D68B-48FF-BD2A-C1CCCC511A50}
PSDrive : HKLM
PSProvider : Microsoft.PowerShell.Core\Registry

Dell Core Services
AuthorizedCDFPrefix :
Comments :
Contact :
DisplayVersion : 1.2.359.4
HelpLink :
HelpTelephone :
InstallDate : 20230917
InstallLocation : C:\Program Files\Dell
InstallSource : C:\ProgramData\Package Cache{F8D78AF7-4581-4751-8929-D4B63A410EBA}
ModifyPath : MsiExec.exe /I{4D1F6932-4892-480D-A929-98DD8E44326B}
Publisher : Dell, Inc.
Readme :
Size :
EstimatedSize : 196534
SystemComponent : 1
UninstallString : MsiExec.exe /I{4D1F6932-4892-480D-A929-98DD8E44326B}
URLInfoAbout : https://www.dell.com
URLUpdateInfo :
VersionMajor : 1
VersionMinor : 2
WindowsInstaller : 1
Version : 16908647
Language : 1033
DisplayName : Dell Core Services
PSPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall{4D1F6932-4892-480D-A929-98DD8E44326B}
PSParentPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
PSChildName : {4D1F6932-4892-480D-A929-98DD8E44326B}
PSDrive : HKLM
PSProvider : Microsoft.PowerShell.Core\Registry

Dell SupportAssist OS Recovery Plugin for Dell Update
AuthorizedCDFPrefix :
Comments :
Contact :
DisplayVersion : 5.5.7.18775
HelpLink :
HelpTelephone :
InstallDate : 20230917
InstallLocation : C:\Program Files\Dell\SARemediation\plugin
InstallSource : C:\ProgramData\Package Cache{517FF73B-E045-4AA4-B0DD-61C65B510B2B}v5.5.7.18775
ModifyPath : MsiExec.exe /I{517FF73B-E045-4AA4-B0DD-61C65B510B2B}
Publisher : Dell Inc.
Readme :
Size :
EstimatedSize : 48448
SystemComponent : 1
UninstallString : MsiExec.exe /I{517FF73B-E045-4AA4-B0DD-61C65B510B2B}
URLInfoAbout :
URLUpdateInfo :
VersionMajor : 5
VersionMinor : 5
WindowsInstaller : 1
Version : 84213767
Language : 1033
DisplayName : Dell SupportAssist OS Recovery Plugin for Dell Update
PSPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall{517FF73B-E045-4AA4-B0DD-61C65B510B2B}
PSParentPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
PSChildName : {517FF73B-E045-4AA4-B0DD-61C65B510B2B}
PSDrive : HKLM
PSProvider : Microsoft.PowerShell.Core\Registry

MyDell Customer Connect
AuthorizedCDFPrefix :
Comments :
Contact : Dell Technologies, Inc.
DisplayVersion : 3.0.300.3
HelpLink : https://www.dell.com/support
HelpTelephone :
InstallDate : 20230917
InstallLocation : C:\Program Files\Dell\MyDell\CustomerConnect
InstallSource : C:\ProgramData\Package Cache{2A47DBF7-EB5C-4F0C-BE5D-C5F6AC9FF894}
ModifyPath : MsiExec.exe /I{61A12774-0A08-4918-828A-2B213F3766B5}
Publisher : Dell Technologies, Inc.
Readme :
Size :
EstimatedSize : 17786
SystemComponent : 1
UninstallString : MsiExec.exe /I{61A12774-0A08-4918-828A-2B213F3766B5}
URLInfoAbout : https://www.dell.com/
URLUpdateInfo :
VersionMajor : 3
VersionMinor : 0
WindowsInstaller : 1
Version : 50331948
Language : 1033
DisplayName : MyDell Customer Connect
PSPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall{61A12774-0A08-4918-828A-2B213F3766B5}
PSParentPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
PSChildName : {61A12774-0A08-4918-828A-2B213F3766B5}
PSDrive : HKLM
PSProvider : Microsoft.PowerShell.Core\Registry

MyDell Application Management

AuthorizedCDFPrefix :
Comments :
Contact : Dell Customer Support
DisplayVersion : 3.0.300.3
HelpLink : https://www.dell.com/support
HelpTelephone :
InstallDate : 20230917
InstallLocation : C:\Program Files\Dell\MyDell\ApplicationManagement
InstallSource : C:\ProgramData\Package Cache{C4408F60-90BE-4625-90CE-CDB21B8F6E88}
ModifyPath : MsiExec.exe /I{84C4EE7F-9C1B-4061-B146-4F39EDCF4ED9}
Publisher : Dell Technologies, Inc.
Readme :
Size :
EstimatedSize : 32934
SystemComponent : 1
UninstallString : MsiExec.exe /I{84C4EE7F-9C1B-4061-B146-4F39EDCF4ED9}
URLInfoAbout : https://www.dell.com
URLUpdateInfo :
VersionMajor : 3
VersionMinor : 0
WindowsInstaller : 1
Version : 50331948
Language : 1033
DisplayName : MyDell Application Management
PSPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall{84C4EE7F-9C1B-4061-B146-4F39EDCF4ED9}
PSParentPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
PSChildName : {84C4EE7F-9C1B-4061-B146-4F39EDCF4ED9}
PSDrive : HKLM
PSProvider : Microsoft.PowerShell.Core\Registry

Dell SupportAssist Remediation

AuthorizedCDFPrefix :
Comments :
Contact :
DisplayVersion : 5.5.7.18775
HelpLink :
HelpTelephone :
InstallDate : 20230917
InstallLocation : C:\Program Files\Dell\SARemediation\agent
InstallSource : C:\ProgramData\Package Cache{C4543FDB-3BC0-4585-B1C5-258FB7C2EA71}v5.5.7.18775
ModifyPath : MsiExec.exe /I{C4543FDB-3BC0-4585-B1C5-258FB7C2EA71}
Publisher : Dell Inc.
Readme :
Size :
EstimatedSize : 54752
SystemComponent : 1
UninstallString : MsiExec.exe /I{C4543FDB-3BC0-4585-B1C5-258FB7C2EA71}
URLInfoAbout :
URLUpdateInfo :
VersionMajor : 5
VersionMinor : 5
WindowsInstaller : 1
Version : 84213767
Language : 1033
DisplayName : Dell SupportAssist Remediation
PSPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall{C4543FDB-3BC0-4585-B1C5-258FB7C2EA71}
PSParentPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
PSChildName : {C4543FDB-3BC0-4585-B1C5-258FB7C2EA71}
PSDrive : HKLM
PSProvider : Microsoft.PowerShell.Core\Registry

Dell Update for Windows Universal

AuthorizedCDFPrefix :
Comments : Scan your system, download, and apply the latest device driver and system bios updates.
Contact : Contact Dell Technical Support
DisplayVersion : 4.8.0
HelpLink : https://support.dell.com
HelpTelephone : 1-800-WWW-DELL
InstallDate : 20230917
InstallLocation : C:\Program Files\Dell\Update
InstallSource : C:\Windows{2F5EBA96-CA6C-4419-B6C7-B371018597FF}
ModifyPath : MsiExec.exe /X{D52E2B1F-9241-473F-B535-27D67A286FC6}
NoModify : 1
NoRepair : 1
Publisher : Dell Inc.
Readme : C:\Program Files\Dell\Update\readme.txt
Size :
EstimatedSize : 16505
UninstallString : MsiExec.exe /X{D52E2B1F-9241-473F-B535-27D67A286FC6}
URLInfoAbout : https://www.dell.com
URLUpdateInfo : https://support.dell.com
VersionMajor : 4
VersionMinor : 8
WindowsInstaller : 1
Version : 67633152
Language : 1033
DisplayName : Dell Update for Windows Universal
PSPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall{D52E2B1F-9241-473F-B535-27D67A286FC6}
PSParentPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
PSChildName : {D52E2B1F-9241-473F-B535-27D67A286FC6}
PSDrive : HKLM
PSProvider : Microsoft.PowerShell.Core\Registry

Dell SupportAssist

AuthorizedCDFPrefix :
Comments : Dell SupportAssist keeps your PC up to date and running at its best with recommended software and driver updates. It also helps resolve issues
quickly by detecting common problems and sending issue details to Dell Technical Support agents on your behalf.
Contact :
DisplayVersion : 3.14.2.45116
HelpLink : https://www.dell.com/support/home/en-in/product-support/product/dell-supportassist-pcs-tablets/docs
HelpTelephone :
InstallDate : 20240125
InstallLocation : C:\Program Files\Dell\SupportAssistAgent
InstallSource : C:\Windows\TEMP\SupportAssistAgent\a6ee2585-411a-47be-b85a-4b221e536192
ModifyPath : MsiExec.exe /X{DB6164FC-CD98-471C-BD5B-5B14CAFA3186}
NoModify : 1
NoRepair : 1
Publisher : Dell Inc.
Readme :
Size :
EstimatedSize : 323072
UninstallString : MsiExec.exe /X{DB6164FC-CD98-471C-BD5B-5B14CAFA3186}
URLInfoAbout : http://dell.com/Support/SupportAssist
URLUpdateInfo :
VersionMajor : 3
VersionMinor : 14
WindowsInstaller : 1
Version : 51249154
Language : 1033
DisplayName : Dell SupportAssist
PSPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall{DB6164FC-CD98-471C-BD5B-5B14CAFA3186}
PSParentPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
PSChildName : {DB6164FC-CD98-471C-BD5B-5B14CAFA3186}
PSDrive : HKLM
PSProvider : Microsoft.PowerShell.Core\Registry

MyDell Components Installer

AuthorizedCDFPrefix :
Comments :
Contact :
DisplayVersion : 3.0.300.3
HelpLink : https://www.dell.com/support
HelpTelephone :
InstallDate : 20230917
InstallLocation : C:\Program Files\Dell\MyDell\Components
InstallSource : C:\ProgramData\Package Cache{C40D9E1F-534E-490E-BC4B-3AFC97D51B7C}
ModifyPath : MsiExec.exe /I{FC24D516-8B85-4D36-8E48-0EF4E6968DFB}
Publisher : Dell, Technologies, Inc.
Readme :
Size :
EstimatedSize : 338946
SystemComponent : 1
UninstallString : MsiExec.exe /I{FC24D516-8B85-4D36-8E48-0EF4E6968DFB}
URLInfoAbout :
URLUpdateInfo :
VersionMajor : 3
VersionMinor : 0
WindowsInstaller : 1
Version : 50331948
Language : 1033
DisplayName : MyDell Components Installer
PSPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall{FC24D516-8B85-4D36-8E48-0EF4E6968DFB}
PSParentPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
PSChildName : {FC24D516-8B85-4D36-8E48-0EF4E6968DFB}
PSDrive : HKLM
PSProvider : Microsoft.PowerShell.Core\Registry
Debloat.log

andrew-s-taylor commented

I have just uploaded a new version which replaces the /I with /X can you try that one?

keithemyers commented

Three items remain after running the updated version:

  1. Dell Optimizer
  2. Dell SupportAssist OS Recovery Plugin for Dell Update
  3. Dell SupportAssist Remediation

Log snippet

Attempting to uninstall: [Dell Optimizer]...
PS>TerminatingError(Start-Process): "This command cannot be run due to the error: The system cannot find the file specified."
WARNING: Failed to uninstall: []
Attempting to uninstall: [Dell SupportAssist OS Recovery Plugin for Dell Update]...
PS>TerminatingError(Start-Process): "This command cannot be run due to the error: The system cannot find the file specified."
WARNING: Failed to uninstall: []
Attempting to uninstall: [Dell SupportAssist Remediation]...
PS>TerminatingError(Start-Process): "This command cannot be run due to the error: The system cannot find the file specified."
WARNING: Failed to uninstall: []
Attempting to uninstall: [MyDell]...
PS>TerminatingError(Start-Process): "This command cannot be run due to the error: The system cannot find the file specified."
WARNING: Failed to uninstall: []

andrew-s-taylor commented

I've manually added those in 4.1.6, see if that works

keithemyers commented

Sorry, that didn't work either. Same error. The following script works for Dell Optimizer, so you may be able to incorporate it in your debloat script.

https://github.com/svenriebedell/Dell-Tools-Intune-Install/blob/main/DellOptimizer_uninstall.ps1

keithemyers commented

And the following uninstalled Dell SuppportAssist Remediation & Dell SupportAssist OS Recovery Plugin for Dell Update:

$dellSA = Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall, HKLM:\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall | Get-ItemProperty | Where-Object { $_.DisplayName -match "SupportAssist" } | Select-Object -Property UninstallString
 
ForEach ($sa in $dellSA) {
    If ($sa.UninstallString) {
        cmd.exe /c $sa.UninstallString /quiet /norestart
    }
}
andrew-s-taylor commented

I've just published 4.1.7, see if that works