appium/java-client

[Issue]: Original error: Appium Settings app is not running after 5000ms

vnuta9 opened this issue · 2 comments

## Description

I am trying to do a small POC for automating the test cases for a desktop eCommerce website to run on real mobile device(mobileWeb) browser(chrome) using the combination of Selenium and Appium using the latest Eclipse (Version: 2024-06 (4.32.0)) and recent JDK 21.0.3.

Environment

*selenium-java==>4.21.0
*java-client ==>9.2.3
*appium server ==>v2.10.3
*Desktop OS/version used to run Appium: Microsoft Windows Server 2022 Standard(10.0.20348 Build 20348)
Node.js version: v20.14.0
Mobile platform/version under test: Android 14
Real device: Samsung Galaxy S21 FE 5G

Details

[ERROR] �[1;31m AndroidChromeTest.setUp:31 » SessionNotCreated Could not start a new session. Response code 500. Message: An unknown server-side error occurred while processing the command. Original error: Appium Settings app is not running after 5000ms
Host info: host: 'IL02-DEVAPP-D', ip: '10.40.11.31'
Build info: version: '4.21.0', revision: '79ed462ef4'
System info: os.name: 'Windows Server 2022', os.arch: 'amd64', os.version: '10.0', java.version: '21.0.3'
Driver info: io.appium.java_client.android.AndroidDriver
Command: [null, newSession {capabilities=[Capabilities {appium:automationName: UIAutomator2, browserName: chrome, browserVersion: 125, goog:chromeOptions: {androidDeviceSerial: R5CW71PYTHE, args: [], extensions: []}, platformName: ANDROID}]}]
Capabilities {appium:automationName: UIAutomator2, browserName: chrome, browserVersion: 125, goog:chromeOptions: {androidDeviceSerial: R5CW71PYTHE, args: [], extensions: []}, platformName: ANDROID}

Code To Reproduce Issue

import java.net.MalformedURLException;
import java.net.URL;

import org.openqa.selenium.WebDriver;
import org.openqa.selenium.chrome.ChromeOptions;
import org.testng.Assert;
import org.testng.annotations.BeforeMethod;
import org.testng.annotations.Test;

import io.appium.java_client.android.AndroidDriver;
import io.appium.java_client.remote.AutomationName;

public class AndroidChromeTest {
	WebDriver driver;


	@BeforeMethod
	public void setUp() throws MalformedURLException {
    	ChromeOptions options = new ChromeOptions();
//		AppiumOptions options = new AppiumOptions();
        URL url = new URL("http://localhost:4723/");
	    options.setPlatformName("Android");
	    options.setAndroidDeviceSerialNumber("R5CW71PYTHE");
	    options.setBrowserVersion("125");
	    options.setCapability("appium:automationName",AutomationName.ANDROID_UIAUTOMATOR2);
//	    options.setCapability("automationName","UIAutomator2");
		driver = new AndroidDriver(url, options);
	}

	@Test
	public void verifyTitle() throws MalformedURLException {
		driver.get("https://home.zcommerceqa.zekelman.com/zekelmanstorefront/home/en/USD/login");
		Assert.assertEquals(driver.getTitle(), "Login | Z-Commerce");
	}
}

Exception Stacktraces

[ERROR] �[1;31mTests �[0;1mrun: �[0;1m2�[m, �[1;31mFailures: �[0;1;31m1�[m, Errors: 0, �[1;33mSkipped: �[0;1;33m1�[m, Time elapsed: 10.73 s�[1;31m <<< FAILURE!�[m -- in com.zk.mobile.device.test.�[1mAndroidChromeTest�[m
[ERROR] com.zk.mobile.device.test.AndroidChromeTest.setUp -- Time elapsed: 10.66 s <<< FAILURE!
org.openqa.selenium.SessionNotCreatedException: 
Could not start a new session. Response code 500. Message: An unknown server-side error occurred while processing the command. Original error: Appium Settings app is not running after 5000ms 
Host info: host: 'IL02-DEVAPP-D', ip: '10.40.11.31'
Build info: version: '4.21.0', revision: '79ed462ef4'
System info: os.name: 'Windows Server 2022', os.arch: 'amd64', os.version: '10.0', java.version: '21.0.3'
Driver info: io.appium.java_client.android.AndroidDriver
Command: [null, newSession {capabilities=[Capabilities {appium:automationName: UIAutomator2, browserName: chrome, browserVersion: 125, goog:chromeOptions: {androidDeviceSerial: R5CW71PYTHE, args: [], extensions: []}, platformName: ANDROID}]}]
Capabilities {appium:automationName: UIAutomator2, browserName: chrome, browserVersion: 125, goog:chromeOptions: {androidDeviceSerial: R5CW71PYTHE, args: [], extensions: []}, platformName: ANDROID}
	at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:114)
	at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:75)
	at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:61)
	at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:176)
	at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:237)
	at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:518)
	at io.appium.java_client.AppiumDriver.startSession(AppiumDriver.java:270)
	at org.openqa.selenium.remote.RemoteWebDriver.<init>(RemoteWebDriver.java:161)
	at io.appium.java_client.AppiumDriver.<init>(AppiumDriver.java:91)
	at io.appium.java_client.AppiumDriver.<init>(AppiumDriver.java:103)
	at io.appium.java_client.android.AndroidDriver.<init>(AndroidDriver.java:109)
	at com.zk.mobile.device.test.AndroidChromeTest.setUp(AndroidChromeTest.java:31)
	at java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(DirectMethodHandleAccessor.java:103)
	at java.base/java.lang.reflect.Method.invoke(Method.java:580)
	at org.testng.internal.invokers.MethodInvocationHelper.invokeMethod(MethodInvocationHelper.java:141)
	at org.testng.internal.invokers.MethodInvocationHelper.invokeMethodConsideringTimeout(MethodInvocationHelper.java:71)
	at org.testng.internal.invokers.ConfigInvoker.invokeConfigurationMethod(ConfigInvoker.java:400)
	at org.testng.internal.invokers.ConfigInvoker.invokeConfigurations(ConfigInvoker.java:333)
	at org.testng.internal.invokers.TestInvoker.runConfigMethods(TestInvoker.java:833)
	at org.testng.internal.invokers.TestInvoker.invokeMethod(TestInvoker.java:600)
	at org.testng.internal.invokers.TestInvoker.invokeTestMethod(TestInvoker.java:230)
	at org.testng.internal.invokers.MethodRunner.runInSequence(MethodRunner.java:63)
	at org.testng.internal.invokers.TestInvoker$MethodInvocationAgent.invoke(TestInvoker.java:992)
	at org.testng.internal.invokers.TestInvoker.invokeTestMethods(TestInvoker.java:203)
	at org.testng.internal.invokers.TestMethodWorker.invokeTestMethods(TestMethodWorker.java:154)
	at org.testng.internal.invokers.TestMethodWorker.run(TestMethodWorker.java:134)
	at java.base/java.util.ArrayList.forEach(ArrayList.java:1596)
	at org.testng.TestRunner.privateRun(TestRunner.java:739)
	at org.testng.TestRunner.run(TestRunner.java:614)
	at org.testng.SuiteRunner.runTest(SuiteRunner.java:421)
	at org.testng.SuiteRunner.runSequentially(SuiteRunner.java:413)
	at org.testng.SuiteRunner.privateRun(SuiteRunner.java:373)
	at org.testng.SuiteRunner.run(SuiteRunner.java:312)
	at org.testng.SuiteRunnerWorker.runSuite(SuiteRunnerWorker.java:52)
	at org.testng.SuiteRunnerWorker.run(SuiteRunnerWorker.java:95)
	at org.testng.TestNG.runSuitesSequentially(TestNG.java:1274)
	at org.testng.TestNG.runSuitesLocally(TestNG.java:1208)
	at org.testng.TestNG.runSuites(TestNG.java:1112)
	at org.testng.TestNG.run(TestNG.java:1079)
	at org.apache.maven.surefire.testng.TestNGExecutor.run(TestNGExecutor.java:155)
	at org.apache.maven.surefire.testng.TestNGDirectoryTestSuite.executeSingleClass(TestNGDirectoryTestSuite.java:102)
	at org.apache.maven.surefire.testng.TestNGDirectoryTestSuite.execute(TestNGDirectoryTestSuite.java:91)
	at org.apache.maven.surefire.testng.TestNGProvider.invoke(TestNGProvider.java:137)
	at org.apache.maven.surefire.booter.ForkedBooter.runSuitesInProcess(ForkedBooter.java:385)
	at org.apache.maven.surefire.booter.ForkedBooter.execute(ForkedBooter.java:162)
	at org.apache.maven.surefire.booter.ForkedBooter.run(ForkedBooter.java:507)
	at org.apache.maven.surefire.booter.ForkedBooter.main(ForkedBooter.java:495)

Link To Appium Logs

Appium Console Logs.txt

When I go in to Settings-->Apps-->AndroidSettings-->Open-->this pop up shows up
image

I could able to resolve the issue by following the answer here

And after that following this suggestion