Videos not streaming

Question

Videos not streaming

Closed this issue 6 years ago · 4 comments

Some TV shows not playing in SBS addon.

Log file:
https://paste.kodi.tv/ababesotub

Answer 1 · 2018-10-27T08:00:31.000Z

Hi @Giddyurp, thanks for the issue report and debug log! I've just tested one of the shows that failed for you (hidden restaurants s01e04) and it played fine on 17.6/Android. I doubt that the add-on itself is the problem here but a couple of ideas: Having a system clock that is not correct (within 5-10 minutes of your local time) can cause failure. Also I noticed in your log a bunch of frowned upon add-ons installed - a lot of them interfere and cause problems with other add-ons, including ours in our experience. Try disabling or removing them or a fresh install of Kodi and retry the problem shows.

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On Sat., 27 Oct. 2018, 17:32 Giddyurp, ***@***.***> wrote: Some TV shows not playing in SBS addon. Log file: https://paste.kodi.tv/ababesotub — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#1281>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ALW4yHR5n1NtSacFpSG0PQtLZQL7HMKgks5uo_4WgaJpZM4X9Rlq> .

Answer 2 · 2018-10-27T09:36:45.000Z

Hi, Thanks for the response. I tried disabling everything, set the clock, no difference. I noticed an error 'http returned error code 400' and a sbs link in the log. That wouldn't have something to do with it?

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On Sat, 27 Oct. 2018, 19:00 Glenn Guy, ***@***.***> wrote: Hi @Giddyurp, thanks for the issue report and debug log! I've just tested one of the shows that failed for you (hidden restaurants s01e04) and it played fine on 17.6/Android. I doubt that the add-on itself is the problem here but a couple of ideas: Having a system clock that is not correct (within 5-10 minutes of your local time) can cause failure. Also I noticed in your log a bunch of frowned upon add-ons installed - a lot of them interfere and cause problems with other add-ons, including ours in our experience. Try disabling or removing them or a fresh install of Kodi and retry the problem shows. On Sat., 27 Oct. 2018, 17:32 Giddyurp, ***@***.***> wrote: > Some TV shows not playing in SBS addon. > > Log file: > https://paste.kodi.tv/ababesotub > > — > You are receiving this because you are subscribed to this thread. > Reply to this email directly, view it on GitHub > <#1281>, or mute > the thread > < https://github.com/notifications/unsubscribe-auth/ALW4yHR5n1NtSacFpSG0PQtLZQL7HMKgks5uo_4WgaJpZM4X9Rlq > > . > — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#1281 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/Ai1sAS4vebwMCnYtg1MV-c7baTJhuid9ks5upBKigaJpZM4X9Rlq> .

Answer 3 · 2018-10-27T23:23:33.000Z

@Giddyurp I've had a closer look on my desktop and found I was wrong - we are causing this issue. The stream selection in the settings is the culprit. The stream bandwidths are reported as 1500, 1000, 512, and 128k as you can see in the url in the log for high quality we ask for a bandwidth window of 1400-1600kb/s (b=1400-1600) but in this example it's not liking the request for some reason and wants to see at least 1625. I'll make the modifications and push changes shortly. Again thanks for bringing the issue to our attention!

Answer 4 · 2018-10-28T06:08:52.000Z

Legend. Thanks for sorting it out!

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On Sun, 28 Oct. 2018, 10:23 Glenn Guy, ***@***.***> wrote: @Giddyurp <https://github.com/Giddyurp> I've had a closer look on my desktop and found I was wrong - we *are* causing this issue. The stream selection in the settings is the culprit. The stream bandwidths are reported as 1500, 1000, 512, and 128k as you can see in the url in the log for high quality we ask for a bandwidth window of 1400-1600kb/s ( b=1400-1600) but in this example it's not liking the request for some reason and wants to see at least 1625. I'll make the modifications and push changes shortly. Again thanks for bringing the issue to our attention! — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#1281 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/Ai1sAWoOkLgBsTao8YIZwx0CSVRa3kLmks5upOr1gaJpZM4X9Rlq> .