V2 not working for some users on Chrome
dkobierski opened this issue · 2 comments
Checklist
- The issue can be reproduced in the auth0-react sample app (or N/A).
- I have looked into the Readme, Examples, and FAQ and have not found a suitable solution or answer.
- I have looked into the API documentation and have not found a suitable solution or answer.
- I have searched the issues and have not found a suitable solution or answer.
- I have searched the Auth0 Community forums and have not found a suitable solution or answer.
- I agree to the terms within the Auth0 Code of Conduct.
Description
Hi,
After upgrading our app to v2 it stopped working for some of our users. I jumped on a call with one of them and there were no errors or any hints what is wrong other than there is no redirect or any other calls to auth0 in network tab. Additionally it only happened in Chrome for that user - Safari was working fine. It was behaving the same both after clearing cookies and using incognito mode. The user is using Mac Mini (Intel) with macOS Ventura 13.3.1 and Chrome in version 113 (newest build as of today). The app works fine for most of the users, so it's not an issue with our code. After rolling back the auth0-react package to 1.12.1 everything came back to normal.
Reproduction
Unfortunately I can't reproduce it myself on any device, so can't give you any reproduction steps. Basically Auth0Provider is not firing login flow for some of the users.
Additional context
No response
auth0-react version
2.0.2 and 2.1.0
React version
18.2.0
Which browsers have you tested in?
Chrome, Safari
Hi @dkobierski - thanks for raising this
I've just tested 2.1.0 on the example app on Chrome 113.0.5672.126 and it worked as expected.
Without more information it's not possible to understand what's going on with your application. If you could provide a minimal example app that demonstrates the issue, I could debug it for you.
Closing due to inactivity. Can reopen as needed.