aws/amazon-chime-sdk-ios

Audio session not starts and rain a lot of errors(failed to open xtl)

ihor-phillips opened this issue · 4 comments

ihor-phillips commented

Describe the bug
Sometimes the audio won't start and rain a lot of errors. This can be reproduces during all day. Could someone help me to understanding what is wrong? My apologise if I missed something and create this topic, but I really not found any information about the errors.

To Reproduce
Just initialise the meeting session and audioVideo.start()
The audio session not started.

Logs

[ERROR] MeetingConsoleLogger - apr_sockaddr_info_get err=nodename nor servname provided, or not known

[ERROR] MeetingConsoleLogger - unable to create remote addr instance

[ERROR] MeetingConsoleLogger - unable to create DTLS peer

[ERROR] MeetingConsoleLogger - audio_client/connector/duplex/dtls/:200: failed to open xtl, err 1

and also

[ERROR] MeetingConsoleLogger - audio cues: others_joined.wav err: 7
[ERROR] MeetingConsoleLogger - audio cues: others_left.wav err: 7
[ERROR] MeetingConsoleLogger - audio cues: reconnecting.wav err: 7
[ERROR] MeetingConsoleLogger - audio cues: reconnected.wav err: 7
[ERROR] MeetingConsoleLogger - audio cues: reconnect_failed.wav err: 7
[ERROR] MeetingConsoleLogger - audio cues: rumble_strips.wav err: 7
[ERROR] MeetingConsoleLogger - audio cues: first_caller.wav err: 7
[ERROR] MeetingConsoleLogger - audio cues: remote_muted.wav err: 7
[ERROR] MeetingConsoleLogger - audio cues: call_waiting.wav err: 7
[ERROR] MeetingConsoleLogger - audio cues: ring_back.wav err: 7
[ERROR] MeetingConsoleLogger - audio cues: first_caller_beep.wav err: 7
[ERROR] MeetingConsoleLogger - audio cues: welcome.wav err: 7

Test environment Info:

  • Device: iPhone 11 and simulators.
  • OS: 16
  • Version AmazonChimeSDK: 0.23.0
  • Version AmazonChimeSDKMedia: 0.18.0
alnlau commented

Hello,

How are you initializing the meeting session and its meeting session configuration?

ihor-phillips commented

Hello
The meetingUrlData and attendeeData I get from our server side and after that I generate configuration and DefaultMeetingSession.

`let meeting = Meeting(externalMeetingId: meetingUrlData.externalMeetingId,
mediaPlacement: meetingUrlData.mediaPlacement.toMediaPlacement(),
mediaRegion: meetingUrlData.mediaRegion,
meetingId: meetingUrlData.meetingId)

    let attendee = Attendee(attendeeId: attendeeData.attendeeId,
                            externalUserId: attendeeData.externalUserId,
                            joinToken: attendeeData.joinToken)
    
    // Construct CreatMeetingResponse and CreateAttendeeResponse.
    let meetingResponse = CreateMeetingResponse(meeting: meeting)
    let attendeeResponse = CreateAttendeeResponse(attendee: attendee)

    // Construct MeetingSessionConfiguration.
    let meetingSessionConfig = MeetingSessionConfiguration(createMeetingResponse: meetingResponse,
                                                           createAttendeeResponse: attendeeResponse)
    
    session = DefaultMeetingSession(configuration: meetingSessionConfig, logger: ConsoleLogger(name: "MeetingConsoleLogger"))`
georgezy-amzn commented

Looks like the host cannot be resolved, could you share the implementation of this function: toMediaPlacement()?

ihor-phillips commented

You're a right. Thanks. Some mistakes in our server side.