awslabs/scale-out-computing-on-aws

User/groups management not working via web UI

mission-coliveros opened this issue · 2 comments

A new issue has popped up for us, where none of our admin users can manage users/groups via the web interface.

When loading the Admin/Users tab, we get an internal server error, detailed below:
The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

When loading the Admin/Groups tab, the page loads, but we get the following error message at the top of the page:
Unable to list groups: b'{"success": false, "message": "Invalid user credentials."}\n'

I'm pretty sure these are both the same issue, but the users.py script isn't handling the exception properly.

Any idea why this might be happening?

Hey @mission-coliveros , can you send the logs from /apps/soca/<cluster_id>/cluster_web_ui for us to take a look. We will contact you shortly on your email.

Closing issue as the last update was over 3 months ago. Feel free to re-open if needed.