balena-labs-projects/balena-dash

Audio Renderer Error: Please Restart Your Computer

dtischler opened this issue · 6 comments

When using DWB or Hub on a fresh balenaDash install, the device comes online, I set a LAUNCH_URL to a YouTube video, and the kiosk opens up to the YouTube page as it should...however, the video does not play, and instead there is an error in the window, that says: "Audio Renderer Error: Please Restart Your Computer"

This is on a Pi 4. Has anyone seen this before?

Of note, I manually pushed an old v0.10.2 with a simple git clone -b v0.10.2 https://github.com/balenalabs/balena-dash/balena-dash.git, and it worked fine.

Same hardware, same problem. I'm guessing this is actually a problem with Chromium, but it'd be nice to add a workaround, perhaps as simple as an AUDIO_DISABLE flag.

[dtischler] This issue has attached support thread https://jel.ly.fish/378899a4-ce52-46ac-84ea-a5054b5f9d57

[dtischler] This issue has attached support thread https://jel.ly.fish/71a15c9b-a0ff-4ef5-b2f2-9ac18677f456

[dtischler] This issue has attached support thread https://jel.ly.fish/f61e5680-0dd5-4ef9-8de4-df065ab6c826

This issue has been fixed by removing the ALSA bridge from the V1 version of the browser block. This isn't an issue on the latest browser block (e.g. V2) however balenaDash is currently pinned to V1 pending further work.

Users with this issue, should redeploy their balenaDash app, and it will resolve.