No Support for Android 14
Closed this issue · 2 comments
Describe the bug
A clear and concise description of what the bug is.
I'm locked out of my medical records because the Services Card app does not support Android 14.
To Reproduce
Steps to reproduce the behavior:
- Have a modern handset.
- Try to use the BC Services Card App.
- Have the app explode saying "14" is not supported.
Expected behavior
A clear and concise description of what you expected to happen.
A default "compatible with future versions" developer mindset.
Screenshots
If applicable, add screenshots to help explain your problem.
Desktop (please complete the following information):
- OS: Android
- Browser: BC Services Card
- Version: 3.5.0
Smartphone (please complete the following information):
- Device: Pixel 6
- OS: 14
- Browser: BC Services Card
- Version: 14
Additional context
Add any other context about the problem here.
Please consider security as a mindset, and not "what's understood today".
Hi there,
Thanks for raising this issue. Health Gateway is one of many BC government applications that uses the BC Services Card app to authenticate. We raised this issue this morning and were advised that Android 14 compatibility has now been enabled.
If you continue to experience issues with the BC Services Card mobile app, please contact the BC Services Card helpdesk.
Confirmed - thank you.