Extension not active
franklichnok opened this issue · 3 comments
franklichnok commented
Installed the extension successfully, activated it, short test fails because of false version of i-doit. So I commented out the lines in RT_SiteConfig.pm to deactivate the extension till upgrade of i-doit. After that, I removed the comments to re-activate the extension, but it doesn't work. I see the custom fields of the extension, but no dialogue for the connection to i-doit. In /opt/rt4/var/mason_data/obj no folder for the extension. How can I fix this? Thank you in advance!
bheisig commented
Which versions of RT and i-doit have you installed? There is a common issue in RT 4.4.x because of an out-dated JavaScript plugin.
franklichnok commented
Sorry for being late. The problem is solved…it was in front of the computer.I just misconfigured it. Now it’s fixed an works fine.
Kind regards
… Am 22.03.2018 um 14:11 schrieb Benjamin Heisig ***@***.***>:
Which versions of RT and i-doit have you installed? There is a common issue in RT 4.4.x <https://github.com/bheisig/rt-extension-referenceidoitobjects#issue-in-rt-44x> because of an out-dated JavaScript plugin.
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bheisig commented
Sounds good. Have fun with i-doit and RT :-)