bheisig/rt-extension-referenceidoitobjects

Extension not active

franklichnok opened this issue · 3 comments

Installed the extension successfully, activated it, short test fails because of false version of i-doit. So I commented out the lines in RT_SiteConfig.pm to deactivate the extension till upgrade of i-doit. After that, I removed the comments to re-activate the extension, but it doesn't work. I see the custom fields of the extension, but no dialogue for the connection to i-doit. In /opt/rt4/var/mason_data/obj no folder for the extension. How can I fix this? Thank you in advance!

Which versions of RT and i-doit have you installed? There is a common issue in RT 4.4.x because of an out-dated JavaScript plugin.

Sounds good. Have fun with i-doit and RT :-)