Create and implement a release communications strategy
Closed this issue · 4 comments
aassoiants commented
- Where will we post
- What copy do we want to use
- Some copy about the connection to and difference from polar/ scaling
- Timelines
- Way for people to provide feedback outside of GitHub issues
carlaKC commented
Way for people to provide feedback outside of GitHub issues
I think it could be worth trying to steer people towards GH discussions for the "user support" class of questions that are unlikely to be serious enough to get somebody to open up an issue. I like that they're searchable, and easier to manage than something like a discord server.
aassoiants commented
Haven't used GH Discussions and am open to trying! Def don't think a Discord makes sense at this point.
From a user friction point of view, the feedback funnel can look something like
- Inviting folks to reply to news thread with suggestions, concerns, bugs, questions
- GH Discussions
- Open up a GitHub issue
aassoiants commented
Drafted a rough skeleton for the launch plan - would like your reaction @carlaKC @adamjonas
carlaKC commented
Completed in various docs (so far as I know)!