bitpay/copay-recovery

trying the recovery tool but cant recover my BTCs - please heeeelp

naldo-crypto opened this issue · 4 comments

naldo-crypto commented

Hi, I have successfully transfered my BTCs into a brand new IOS Copay wallet back in November 2017, wrote down the 12 words (it gave me spanish words) and secured transfers and access to the seed with a password. My phone broke, installed the new app but now I cant seem to access the wallet.

I am trying the recovery tool, using the btc/livenet network, tried different addresses gaps (up to 80 now) but it always shows me 0 BTC as total funds. What is going on ?? I can still see the BTCs on the BTC explorer, with only 1 transaction, the receiving transaction. I thought copay was based on industry standards, but apparently not.. what can I do ? is this a wallet bug ? thaks a lot for any help

naldo-crypto commented

just as an additional information, the copay address generated back then was a BASE58 (P2PKH)

ditdonc commented

It is the same for me. Do you have any solution now ?

richardsuns commented

@naldo-crypto
did you restore your wallet?
i have recovered similar wallet

naldo-crypto commented