Not able to Transfer / Exchange BUSD in bitpay wallet

[Faz246]

Describe the bug
I have a BUSD wallet in my bitpay. I am not able to use the funds in there . However it shows that my funds exist, but cannot use them.
When i tried to exchange it says maximum allowed is 0BUSD.
When i tried to transfer it says " 0 "

I have sent 10 reminders to support , but no proper reply.

To Reproduce
Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior
It should habe allowed me to

Screenshots
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Desktop (please complete the following information):

• OS: [e.g. iOS]
• Browser [e.g. chrome, safari]
• Version [e.g. 22]

Smartphone (please complete the following information):

• Device: [e.g. iPhone6]
• OS: [e.g. iOS8.1]
• Browser [e.g. stock browser, safari]
• Version [e.g. 22]

Additional context
Add any other context about the problem here. If necessary provide relevant Trasanction ID or wallet address.