bitwarden/web

Logging into vault

poss727 opened this issue · 4 comments

Steps To Reproduce

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. Click on '...'
    Every time I log in to get to my vault, it goes to the vault for a few seconds and then reverts back to the log in. I cant get into the vault

I am using Waterfox browser with the link https://vault.bitwarden.com/#/?utm_source=welcome_email&utm_medium=email I just opened this link in Edge and it is working. I don't mind using Edge but Waterfox is my default browser

Expected Result

I would like to use Waterfox browser instead of Edge

Actual Result

Every time I log in to get to my vault, it goes to the vault for a few seconds and then reverts back to the log in. I cant get into the vault

I am using Waterfox browser with the link https://vault.bitwarden.com/#/?utm_source=welcome_email&utm_medium=email I just opened this link in Edge and it is working. I don't mind using Edge but Waterfox is my default browser

Screenshots or Videos

No response

Additional Context

No response

Operating System

Windows

Operating System Version

10

Web Browser

Firefox

Browser Version

Waterfox

Build Version

G40.6

Hi @poss727,

We provide a list of officially supported browsers on our help page, https://bitwarden.com/help/article/getting-started-browserext/. Waterfox is unfortunately not officially supported, and while do we our best to provide support with other browsers it's not guaranteed. Do you have any error message in the console? (right click -> inspect)

I'll close this Issue because it looks like your problem has been solved. However, if you need any further help, you can contact us using our contact page, here: https://bitwarden.com/contact.