Error -19710 and -18599
Closed this issue · 3 comments
Hi there,
First of all, thanks for a awesome module! Just what I badly needed! I have it setup with Apache 2.4 and its working great for most clients (iPhones etc). However, I am having problems with Outlook 2011 for Mac. The clients seem to start to synchronise successfully but will then fail with error -19710 and -18599. Any ideas what could cause it?
Sorry, couldnt find a way to attach a log file, below is copy and paste of a failed attempt,
Logging started on 05/31/2014 @ 09:03:52.677584
[ 6885us, d -3496952us] Outlook Exchange Web Services:
EWS: Request data on thread=2127696532, XML data=
soap:Headeren-US/t:MailboxCulture/t:TimeZoneContext/soap:Headersoap:BodyIdOnly/t:BaseShapemyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderId[ 6885us, d 0us] Outlook Exchange Web Services: EWS: Sending request on connection=0x7edd08b8, URL=/EWS/Exchange.asmx, SoapAction="http://schemas.microsoft.com/exchange/services/2006/messages/GetFolder"
[ 6885us, d 0us] Outlook Exchange Web Services:
EWS: Request data on thread=-2127343628, XML data=
soap:Headeren-US/t:MailboxCulture/t:TimeZoneContext/soap:Headersoap:BodyIdOnly/t:BaseShapeuser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderId[ 6885us, d 0us] Outlook Exchange Web Services: EWS: Sending request on connection=0x7bea80d8, URL=/EWS/Exchange.asmx, SoapAction="http://schemas.microsoft.com/exchange/services/2006/messages/GetFolder"
[ 7857us, d 972us] Outlook Exchange Auto Configure: === Performing autodiscover for user2@mydomain.com
[ 7857us, d 0us] Outlook Exchange Auto Configure: --- HTTPS endpoints
[ 7857us, d 0us] Outlook Exchange Auto Configure: Querying https://mydomain.com/autodiscover/autodiscover.xml
[ 8009us, d 152us] Outlook Exchange Auto Configure: Error code: -3176
[ 8010us, d 1us] Outlook Exchange Auto Configure: Querying https://autodiscover.mydomain.com/autodiscover/autodiscover.xml
[ 8024us, d 14us] Outlook Exchange Auto Configure: Error code: -3176
[ 8024us, d 0us] Outlook Exchange Auto Configure: --- HTTP redirect endpoint
[ 8024us, d 0us] Outlook Exchange Auto Configure: Error code: -3176
[ 8024us, d 0us] Outlook Exchange Auto Configure: --- DNS SRV method
[ 8243us, d 219us] Outlook Exchange Auto Configure: Error code: -3150
[ 8243us, d 0us] Outlook Exchange Auto Configure: No _autodiscover._tcp.mydomain.com service found
[ 8243us, d 0us] Outlook Exchange Auto Configure: === Failed to retrieve autodiscover settings for user2@mydomain.com
[ 8251us, d 8us] Outlook Exchange Auto Configure: === Performing autodiscover for myuser1@mydomain.com
[ 8251us, d 0us] Outlook Exchange Auto Configure: --- HTTPS endpoints
[ 8251us, d 0us] Outlook Exchange Auto Configure: Querying https://mydomain.com/autodiscover/autodiscover.xml
[ 8251us, d 0us] Outlook Exchange Web Services:
EWS: Request data on thread=-2127348988, XML data=
soap:Headeren-US/t:MailboxCulture/t:TimeZoneContext/soap:Headersoap:BodyIdOnly/t:BaseShapeuser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIduser2@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderId[ 8251us, d 0us] Outlook Exchange Web Services: EWS: Sending request on connection=0x7be82498, URL=/EWS/Exchange.asmx, SoapAction="http://schemas.microsoft.com/exchange/services/2006/messages/GetFolder"
[ 8258us, d 7us] Outlook Exchange Auto Configure: Error code: -3176
[ 8258us, d 0us] Outlook Exchange Auto Configure: Querying https://autodiscover.mydomain.com/autodiscover/autodiscover.xml
[ 8265us, d 7us] Outlook Exchange Auto Configure: Error code: -3176
[ 8265us, d 0us] Outlook Exchange Auto Configure: --- HTTP redirect endpoint
[ 8373us, d 108us] Outlook Exchange Auto Configure: Error code: -3176
[ 8373us, d 0us] Outlook Exchange Auto Configure: --- DNS SRV method
[ 8379us, d 6us] Outlook Exchange Auto Configure: Error code: -3150
[ 8379us, d 0us] Outlook Exchange Auto Configure: No _autodiscover._tcp.mydomain.com service found
[ 8379us, d 0us] Outlook Exchange Auto Configure: === Failed to retrieve autodiscover settings for myuser1@mydomain.com
[ 8380us, d 1us] Outlook Exchange Web Services:
EWS: Request data on thread=2098546324, XML data=
soap:Headeren-US/t:MailboxCulture/t:TimeZoneContext/soap:Headersoap:BodyIdOnly/t:BaseShapemyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderIdmyuser1@mydomain.com/t:EmailAddress/t:Mailbox/t:DistinguishedFolderId[ 8380us, d 0us] Outlook Exchange Web Services: EWS: Sending request on connection=0x81098888, URL=/EWS/Exchange.asmx, SoapAction="http://schemas.microsoft.com/exchange/services/2006/messages/GetFolder"
[ 8603us, d 223us] Outlook Exchange Web Services: EWS: Received response on connection=0x81098888, status=-18800(200)
[ 8604us, d 1us] Outlook Exchange Web Services: EWS: Response data received on thread=0x7d154694, XML data=
soap:Header/soap:Headersoap:BodyNoError/m:ResponseCode/t:Folder/m:Folders/m:GetFolderResponseMessageNoError/m:ResponseCode/t:Folder/m:Folders/m:GetFolderResponseMessageNoError/m:ResponseCode/t:ContactsFolder/m:Folders/m:GetFolderResponseMessageNoError/m:ResponseCode/t:CalendarFolder/m:Folders/m:GetFolderResponseMessageNoError/m:ResponseCode/t:Folder/m:Folders/m:GetFolderResponseMessageNoError/m:ResponseCode/t:TasksFolder/m:Folders/m:GetFolderResponseMessageNoError/m:ResponseCode/t:Folder/m:Folders/m:GetFolderResponseMessageNoError/m:ResponseCode/t:Folder/m:Folders/m:GetFolderResponseMessageNoError/m:ResponseCode/t:Folder/m:Folders/m:GetFolderResponseMessageNoError/m:ResponseCode/t:Folder/m:Folders/m:GetFolderResponseMessageNoError/m:ResponseCode/t:Folder/m:Folders/m:GetFolderResponseMessageNoError/m:ResponseCode/t:Folder/m:Folders/m:GetFolderResponseMessage/m:ResponseMessages/m:GetFolderResponse/soap:Body/soap:Envelope[ 8604us, d 0us] Outlook Exchange Web Services:
EWS: Request data on thread=2098546324, XML data=
soap:Headeren-US/t:MailboxCulture/t:TimeZoneContext/soap:Headersoap:BodyIdOnly/t:BaseShape/t:DistinguishedFolderId[ 8604us, d 0us] Outlook Exchange Web Services: EWS: Sending request on connection=0x81098888, URL=/EWS/Exchange.asmx, SoapAction="http://schemas.microsoft.com/exchange/services/2006/messages/GetFolder"
[ 8701us, d 97us] Outlook Exchange Web Services: EWS: Received response on connection=0x81098888, status=-18800(200)
[ 8701us, d 0us] Outlook Exchange Web Services: EWS: Response data received on thread=0x7d154694, XML data=
soap:Header/soap:Headersoap:BodyNoError/m:ResponseCode/t:Folder/m:Folders/m:GetFolderResponseMessage/m:ResponseMessages/m:GetFolderResponse/soap:Body/soap:Envelope[ 8704us, d 3us] Outlook Exchange Web Services:
EWS: Request data on thread=2127696532, XML data=
soap:Headeren-US/t:MailboxCulture/t:TimeZoneContext/soap:Headersoap:BodyHad a bit of a tidy up to reduce the amount of text by removing the garbled data, let me know if you need the full log though and I can send it through. Thanks!
Sorry, as far as I know Exchange Web Services do not operate over the RPC_IN_DATA and RPC_OUT_DATA requests that mod_proxy_msrpc adds support for. They should work (or not) completely independent of mod_proxy_msrpc. If they don't work it is not mod_proxy_msrpc's business to make them work.
If you provide a patch for mod_proxy_msrpc fixing your issue, you might change my mind. Until that happens I will close this bug as invalid.