Entities have no value anymore after update envoy (automatically by enphase) on 01-04-2024

[Rotil66]

Hi,
Since Enphase has automatically updated my Enovy convertor overnight. I have a problem getting data from the unit.
For years now it was running perfectly without anythong I had to setup (all found automatically) Snince the an update two day ago. I got the message in HA that I had to enter My credentials to login to the Envoy. So far so good. I did and the intergation found the unit again including the entity's . But now all the sensors that show the current production, 7 day's production, Dayly production, Lifetime production have 0 or a complete wrong value. (The data from the induvidual panels is shown correctly)
The enphase app on my phone is working correct and show all the data correctly.
How can this be solved, since my whole energy setup in HA is down whithout this values..

Thanks
Rolof

[catsmanac]

Hi @Rotil66, not the first time Envoy's get updated overnight and cause unpleasant surprises. Can you share some more detail on before and after the event?

• what was the previous firmware and is the current Envoy firmware version?
• have you been using this custom integration before the event as well, or did you find it and newlt installed it to get going again?
• Can you upload the diagnostic file of the envoy (as file)?
• What home assistant version are you using?

[Rotil66]

Hi Arie, Thanks for you fast responce... First question do you happen to be dutch if so we can switch over to Dutch. greetz Rolof ⁣BlueMail voor Android downloaden ​ Op 4 apr 2024 20:24, om 20:24, Arie Catsman ***@***.***> schreef:

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Hi @Rotil66, not the first time Envoy's get updated overnight and cause unpleasant surprises. Can you share some more detail on before and after the event? - what was the previous firmware and is the current Envoy firmware version? - have you been using this custom integration before the event as well, or did you find it and newlt installed it to get going again? - Can you upload the diagnostic file of the envoy (as file)? - What home assistant version are you using? -- Reply to this email directly or view it on GitHub: #191 (comment) You are receiving this because you were mentioned. Message ID: ***@***.***>

[Rotil66]

To answer some questions. The current firmware is D7.0.88 according to enphase is was updated 01-04-2024. I don't know the previous version. Before I used the automatically instalked intergration. It was running without any setup from my site. I installed this Enphase envoy (dev) version to check if it solved my problem. It stayed the same. I'm using HA on a nuc pc 2024-4-0, but the previous version had the same problem. I'm not a 'crack' on HA so excuse for that and just quide me if you need info thanks Rolof ⁣BlueMail voor Android downloaden ​ Op 4 apr 2024 20:24, om 20:24, Arie Catsman ***@***.***> schreef:

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Hi @Rotil66, not the first time Envoy's get updated overnight and cause unpleasant surprises. Can you share some more detail on before and after the event? - what was the previous firmware and is the current Envoy firmware version? - have you been using this custom integration before the event as well, or did you find it and newlt installed it to get going again? - Can you upload the diagnostic file of the envoy (as file)? - What home assistant version are you using? -- Reply to this email directly or view it on GitHub: #191 (comment) You are receiving this because you were mentioned. Message ID: ***@***.***>

[catsmanac]

Hi Rolaf, yes I'm Dutch so if you feel more comfortable writing in Dutch that's ok, I'll translate and reply bi-lingual as these issues also act as an aid for others,

I see you also opened the same case with the Home Assistant core one and maybe got stuck in switching back to that? If you were the core one before it might be best to get the core one going again and process any issues over there. To restore the original one see this topic in the community: https://community.home-assistant.io/t/switching-from-enphase-envoy-dev-back-to-core/611391: First make a backup of Home Assistant (configurations/system/backups/make backup). Then Remove Enphase Envoy (Dev) from HACS. (do not remove the envoy configuration from Home Assistant itself). You'll get a warning that the integration is still configured, ignore and continue. After removal restart Home Assistant and the core integration should be back. If not verify that the folder config/custom_component/enphase_envoy no longer exists.

Dag Rolaf, aangezien je voordien de originele Home Assistant integratie voor Enphase Envoy gebruikte, is het waarschijnlijk de beste optie om die te blijven gebruiken aangezien die tegenwoordig ook de tokens van Enphase ondersteunt. In the home assistant community vind je aanwijzingen hoe anderen dat gedaan hebben: https://community.home-assistant.io/t/switching-from-enphase-envoy-dev-back-to-core/611391. Maak eerst een backup van home assistant (Instellingen/Systeem/Backups/Maak Backup). Als die klaar is: Verwijder Enphase Envoy (Dev) uit HACS (maar niet uit Home Assistant zelf). Je krijgt een waarschuwing dat de Integratie nog is geconfigureerd. Negeer die en ga verder. Daarna Home Assisatnt opnieuw starten. Dan is the core versie weer actief. Zoniet controleer dan of de map config/custom_component/enphase_envoy weg is.

[Rotil66]

Hi Arie, I assume I used the original intergration since everything was found automatically. I was adviced to use the custom. But Allthough the name was changed to (Dev) I don't know wat is actually running now. I already removed the Hacs intergration and restarted but what ever I install it keeps the name with (dev). At this moment there is no folder in custom components, so I Assume I'm using the original intergration. The bottom line is that the problem remains. Also very strange is that I can't use trhe most important entity (current production) in the energy dash if HA. In my own Dash I can use this entity without a problem. At this moment the whole energy info if not usable due to the missing values. I really bnot understand what is going wrong since I can get other info from the envoy. Thanks !! ⁣BlueMail voor Android downloaden ​ Op 5 apr 2024 08:36, om 08:36, Arie Catsman ***@***.***> schreef:

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Hi Rolaf, yes I'm Dutch so if you feel more comfortable writing in Dutch that's ok, I'll translate and reply bi-lingual as these issues also act as an aid for others, I see you also opened the[ same case](home-assistant/core#114901 (comment)) with the Home Assistant core one and maybe got stuck in switching back to that? If you were the core one before it might be best to get the core one going again and process any issues over there. To restore the original one see this topic in the community: https://community.home-assistant.io/t/switching-from-enphase-envoy-dev-back-to-core/611391: First make a backup of Home Assistant (configurations/system/backups/make backup). Then Remove Enphase Envoy (Dev) from HACS. (do not remove the envoy configuration from Home Assistant itself). You'll get a warning that the integration is still configured, ignore and continue. After removal restart Home Assistant and the core integration should be back. If not verify that the folder config/custom_component/enphase_envoy no longer exists. Dag Rolaf, aangezien je voordien de originele Home Assistant integratie voor Enphase Envoy gebruikte, is het waarschijnlijk de beste optie om die te blijven gebruiken aangezien die tegenwoordig ook de tokens van Enphase ondersteunt. In the home assistant community vind je aanwijzingen hoe anderen dat gedaan hebben: https://community.home-assistant.io/t/switching-from-enphase-envoy-dev-back-to-core/611391. Maak eerst een backup van home assistant (Instellingen/Systeem/Backups/Maak Backup). Als die klaar is: Verwijder Enphase Envoy (Dev) uit HACS (maar niet uit Home Assistant zelf). Je krijgt een waarschuwing dat de Integratie nog is geconfigureerd. Negeer die en ga verder. Daarna Home Assisatnt opnieuw starten. Dan is the core versie weer actief. Zoniet controleer dan of de map config/custom_component/enphase_envoy weg is.    -- Reply to this email directly or view it on GitHub: #191 (comment) You are receiving this because you were mentioned. Message ID: ***@***.***>

[catsmanac]

HI Rolof, to verify it's not a custom integration open the home assistant log file and inspect the first few lines. Any custom integration is reported there. If below line is not there then you run the core integration. Which I suspect if the custom folder is gone and you restarted HA.

We found a custom integration enphase_envoy which has not been tested by Home Assistant

If you still see (dev) try using CTRL F5 to refresch the page cache, may help (or not), HA uses this pretty heavily and some pages are stubborn in showing previous looks. If you see (DEV) in a HACS page then it's because HACS may still have it as an option.

The log file will tell what if it's custom or not.

[Rotil66]

Hi Arie, There is no entry in the log file and also not in hacs and there is no folder in. custom components. but the intergration is still called (dev) So I suppose that it's running the original again. ⁣BlueMail voor Android downloaden ​ Op 6 apr 2024 08:32, om 08:32, Arie Catsman ***@***.***> schreef:

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HI Rolof, to verify it's not a custom integration open the home assistant log file and inspect the first few lines. Any custom integration is reported there. If below line is not there then you run the core integration. Which I suspect if the custom folder is gone and you restarted HA. ```txt We found a custom integration enphase_envoy which has not been tested by Home Assistant ``` If you still see (dev) try using CTRL F5 to refresch the page cache, may help (or not), HA uses this pretty heavily and some pages are stubborn in showing previous looks. If you see (DEV) in a HACS page then it's because HACS may still have it as an option. The log file will tell what if it's custom or not. -- Reply to this email directly or view it on GitHub: #191 (comment) You are receiving this because you were mentioned. Message ID: ***@***.***>

[catsmanac]

Yes if there's no custom integration remark in it, it's the original one. CAn you upload that logfile as file her or in the home assistant issue using the below the comment box?

[Rotil66]

This is the log. Now after a restart (Dev) is gone so it's the original intergration. Hope you can find something Thank Rolof ⁣BlueMail voor Android downloaden ​ Op 6 apr 2024 14:54, om 14:54, Arie Catsman ***@***.***> schreef:

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Yes if there's no custom integration remark in it, it's the original one. CAn you upload that logfile as file her or in the home assistant issue using the  below the comment box? -- Reply to this email directly or view it on GitHub: #191 (comment) You are receiving this because you were mentioned. Message ID: ***@***.***>

[catsmanac]

Looks like something went wrong with the logfile as I don't see it included.

Now we've confirmed that you are using the Core integration we best continue finding the issue over there.