cal-itp/customer-success

Wrap up report for Customer Success Program Development

Closed this issue · 1 comments

AnthonyRollins commented

Using a similar format to the Customer Success Program Support wrap-up report build out a new report for Customer Success Program Development Q1.

Framework

  • Add an overview section detailing high-level items
  • Add 4-5 bullets on success or milestones hit
  • Link additional reports and or documentation
AnthonyRollins commented

The draft report includes all updates from CRM, website and Cal-ITP roadmaps.