calibreapp/react-live-chat-loader

Load chat button remains when HelpScout is maximised and router changes

baj84 opened this issue · 1 comments

baj84 commented

Describe the bug

I'm using HelpScout and nextjs.

When I maximise HelpScout and then navigate to another route, the placeholder button shows up over the top of the real button, making it impossible to close the live chat.

How To Reproduce

No response

Screenshots

No response

Relevant Log Output

No response

Code of Conduct

  • I agree to follow this project’s Code of Conduct

@baj84 From your description, it sounds like the z-index may have been updated in Helpscout's integration.

Could you please check to see what values it uses?

Once we've confirmed it should be a straightforward update to the Helpscout styles.

Optionally, you can send a z-index prop, but I'd prefer to fix the library directly of course!