canonical/snapcraft.io

website Internal Server Error Please try again later all status in green on status page

Closed this issue · 5 comments

please solve actual website snapcraft.io return this error

Internal Server Error
Please try again later

You can check the service status at status.snapcraft.io.

If the problem persists please check the Snapcraft forum or report an issue.

all status in green on the status page please solve

Hi @andykimpe. Can you paste the URL you were trying to access or was this the homepage?

I had this problem on all pages including the forum page with the exception of the status page

in other words all pages

https://snapcraft.io/*

https://forum.snapcraft.io/*

including home pages

but here it is again

It's up to you to see why this happened and make sure that it doesn't happen again afterwards. I can't find out more. It's up to you to see what happened in the logs.

its displayed for about 10 minutes

is this still an issue @andykimpe? There's nothing we can see in our logs that would be causing this. There were some infrastructure issues in the last few days that may have been the cause.

@Lukewh Yes i think it is. I'm following the Ubuntu Core tutorial so i I signed up on Ubuntu One and from my CLI I ran thesnapcraft login command without being able to authenticate. So i just tryed to login in Canonical Snapcraft and after agreed the privacy stuff i got the Internal Server Error. Could be the same error?

Screenshot of the web pages:
Snapcraft_Error1
Snapcraft_error2

We believe this is now fixed. If the problem persists please do let us know!