Internal Server Error logging into snapcraft.io
Closed this issue · 2 comments
Expected behaviour
Log in
Failed but status page is all green
Steps to reproduce the problem
I created a new account. And before verifying the email, I added another email. Then I opened the first email confirmation link and already saw Internal Server Error after trying to agree to the terms of _Developer Programme Agreement
_. Same when I clicked on the second verification link (of my second email address).
Now I can reproduce the 500 simply by:
Login to https://login.ubuntu.com/
Confirm I recently been to snapcraft.io:
Browse https://snapcraft.io/
Try to login at the top
Specs
- Operating system:
macOS Sonoma - Browser:
Chrome: Version 123.0.6312.107 (Official Build) (arm64)
Sentry
I noticed there's Sentry in this repo. But when inspecting on the failed page, I couldn't find it loaded. So I assume no error event/trace data to help debug?
Also "report an error" takes me here. Note that Sentry has a new User Feedback widget that linked to telemetry helpful for debugging like errors, traces and session replay (all text redacted but still useful for debugging)
@bruno-garcia Thank you for reporting this issue. We are looking into it.
This should be resolved now, thanks!