canonical/snapcraft.io

No way to report bugs on snaps

Closed this issue · 1 comments

dhdaines commented

Expected behaviour

That I can report a problem with a snap. Like in this instance the help command does not work in the TimeWarrior snap due to some sort of arcane permissions problem.

I just want to report a bug. BUT NO YOU CAN'T DO THAT! Okay, maybe I should contact the maintainer? Oh! Their "contact" is a private Twitter account.

Please at a minimum remove any packages where it is impossible to contact the maintainer. This is idiotic.

Lukewh commented

Hi, thanks for the feedback.
For many snaps, publishers include a link to the source code or a website. In the case of https://snapcraft.io/timewarrior there are both. At the bottom of the timewarrior website (https://timewarrior.net/) there is a “Submit a bug” link. Also, clicking on the source code link sends you to their GitHub page, where you can file a bug directly: https://github.com/drcoccodrillus/snap-timewarrior.

I hope this is helpful!