Bestway no communication since restart Homeassistant

Question

Bestway no communication since restart Homeassistant

1990marco1990 opened this issue 8 months ago · 12 comments

1990marco1990 commented 8 months ago

Version of the custom_component

Bestway device

Provide the model of your device. A link to the Bestway product page is sometimes useful.

Describe the bug

Logs

2024-01-02 12:25:48.084 ERROR (MainThread) [custom_components.bestway.coordinator] Data update failed
Traceback (most recent call last):
File "/config/custom_components/bestway/coordinator.py", line 37, in _async_update_data
return await self.api.fetch_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/bestway/bestway/api.py", line 166, in fetch_data
latest_data = await self._do_get(
^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/bestway/bestway/api.py", line 418, in _do_get
response.raise_for_status()
File "/usr/local/lib/python3.11/site-packages/aiohttp/client_reqrep.py", line 1059, in raise_for_status
raise ClientResponseError(
aiohttp.client_exceptions.ClientResponseError: 400, message='Bad Request', url=URL('https://euapi.gizwits.com/app/devdata/4kk34e6xKrlo29Ma3zjxoN/latest')
2024-01-02 12:25:53.426 ERROR (MainThread) [custom_components.bestway.coordinator] Data update failed
Traceback (most recent call last):
File "/config/custom_components/bestway/coordinator.py", line 37, in _async_update_data
return await self.api.fetch_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/bestway/bestway/api.py", line 166, in fetch_data
latest_data = await self._do_get(
^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/bestway/bestway/api.py", line 418, in _do_get
response.raise_for_status()
File "/usr/local/lib/python3.11/site-packages/aiohttp/client_reqrep.py", line 1059, in raise_for_status
raise ClientResponseError(
aiohttp.client_exceptions.ClientResponseError: 400, message='Bad Request', url=URL('https://euapi.gizwits.com/app/devdata/4kk34e6xKrlo29Ma3zjxoN/latest')
2024-01-02 12:26:01.416 ERROR (MainThread) [custom_components.bestway.coordinator] Data update failed
Traceback (most recent call last):
File "/config/custom_components/bestway/coordinator.py", line 37, in _async_update_data
return await self.api.fetch_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/bestway/bestway/api.py", line 166, in fetch_data
latest_data = await self._do_get(
^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/bestway/bestway/api.py", line 418, in _do_get
response.raise_for_status()
File "/usr/local/lib/python3.11/site-packages/aiohttp/client_reqrep.py", line 1059, in raise_for_status
raise ClientResponseError(

Add your logs here.

Answer 1 · 2024-01-02T12:53:58.000Z

I am getting similar errors too:

This error originated from a custom integration.

Logger: custom_components.bestway.coordinator
Source: custom_components/bestway/coordinator.py:37
Integration: Bestway (documentation, issues)
First occurred: 10:03:40 (36 occurrences)
Last logged: 12:52:53

Data update failed
Traceback (most recent call last):
File "/config/custom_components/bestway/coordinator.py", line 37, in _async_update_data
return await self.api.fetch_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/bestway/bestway/api.py", line 166, in fetch_data
latest_data = await self._do_get(
^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/bestway/bestway/api.py", line 418, in _do_get
response.raise_for_status()
File "/usr/local/lib/python3.11/site-packages/aiohttp/client_reqrep.py", line 1059, in raise_for_status
raise ClientResponseError(
aiohttp.client_exceptions.ClientResponseError: 400, message='Bad Request', url=URL('https://euapi.gizwits.com/app/devdata/88ljLZKceVICNLEI4gv9Ol/latest')

Answer 2 · 2024-01-02T15:20:36.000Z

I also have an issue today, control is fine in phone app.

Error-

Logger: custom_components.bestway.coordinator
Source: custom_components/bestway/coordinator.py:37
Integration: Bestway (documentation, issues)
First occurred: 15:02:26 (42 occurrences)
Last logged: 15:18:02

Data update failed
Traceback (most recent call last):
File "/config/custom_components/bestway/coordinator.py", line 37, in _async_update_data
return await self.api.fetch_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/bestway/bestway/api.py", line 166, in fetch_data
latest_data = await self._do_get(
^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/bestway/bestway/api.py", line 418, in _do_get
response.raise_for_status()
File "/usr/local/lib/python3.11/site-packages/aiohttp/client_reqrep.py", line 1059, in raise_for_status
raise ClientResponseError(
aiohttp.client_exceptions.ClientResponseError: 400, message='Bad Request', url=URL('https://euapi.gizwits.com/app/devdata/NWWV1UoInRFqygAu5k5b8Q/latest')

Clicking the link reveals this -
{"error_code":9003,"detail_message":null,"error_message":"appid invalid!"}

Answer 3 · 2024-01-03T02:01:30.000Z

Same here.

Answer 4 · 2024-01-03T16:01:02.000Z

tried a few ideas to try and get this working. (Note this is for AirJet Plus with WiFi - https://www.bestwaystore.co.uk/2021-airjet-plus-pump.html)

Reset password on Bestway Website
Deleted and re-added config (username and password) via home assistant UI
Removed the Spa from my bestway app and re-paired it.

Same issue occurs as before '400 - Bad Request'

Answer 5 · 2024-01-03T19:20:46.000Z

I just replaced my custom restful yaml based config with this integration because it wasn't working anymore to find out this is not working aswell.
So sadly the issue seems to be a change in the API, not the integration I guess?

Answer 6 · 2024-01-03T20:32:28.000Z

Hello, same here since 2nd Jan:

This error originated from a custom integration.

Logger: custom_components.bestway.coordinator
Source: custom_components/bestway/coordinator.py:37
Integration: Bestway (documentation, issues)
First occurred: 2 January 2024 at 15:20:39 (1360 occurrences)
Last logged: 20:29:43

Data update failed
Traceback (most recent call last):
File "/config/custom_components/bestway/coordinator.py", line 37, in _async_update_data
return await self.api.fetch_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/bestway/bestway/api.py", line 166, in fetch_data
latest_data = await self._do_get(
^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/bestway/bestway/api.py", line 418, in _do_get
response.raise_for_status()
File "/usr/local/lib/python3.11/site-packages/aiohttp/client_reqrep.py", line 1059, in raise_for_status
raise ClientResponseError(
aiohttp.client_exceptions.ClientResponseError: 400, message='Bad Request', url=URL('https://euapi.gizwits.com/app/devdata/oDGovoNbpiJpXbsBDyv23d/latest')

Answer 7 · 2024-01-04T09:33:10.000Z

Same here

400 bad request

Answer 8 · 2024-01-04T09:43:35.000Z

I was wondering if this was an EU server API technical issue. This morning I created a new Bestway account with the region set as United States and re-added my Layzspa. In HA added a new device with the locale set as US and it works again!

This possibly suggests that the EU server will be fixed and setting up on a US as a workaround for the time being.

Answer 9 · 2024-01-04T10:01:55.000Z

Thanks @hellfire151 - setting up a US account as a workaround has fixed it for me too.

Answer 10 · 2024-01-04T20:47:31.000Z

The EU server previous allowed anonymous requests for device status updates - almost certainly an oversight, and I'd expect the US server to go the same way sooner or later. I'm about to push an update to fix the integration.

Answer 11 · 2024-01-05T00:37:52.000Z

The EU server previous allowed anonymous requests for device status updates - almost certainly an oversight, and I'd expect the US server to go the same way sooner or later. I'm about to push an update to fix the integration.

Thanks for quick fix. Downloaded your updated code and my hottub back online :-) Really appreciate your work with this Integration 😀

Answer 12 · 2024-01-10T09:31:37.000Z

Back up and running, thank you for the quick update!