Impossible to delete comments for svc in distant poller
Opened this issue · 11 comments
BUG REPORT INFORMATION
Prerequisites
The opened issue, must be code related. GitHub is not meant for support. Feel free to check the CONTRIBUTING section for more details.
Centreon 21.04.2
centreon-21.04.2-15.el7.centos.noarch
centreon-auto-discovery-server-21.04.0-1.el7.centos.noarch
centreon-awie-21.04.0-1.el7.centos.noarch
centreon-base-config-centreon-engine-21.04.2-15.el7.centos.noarch
centreon-broker-21.04.1-1.el7.centos.x86_64
centreon-broker-cbd-21.04.1-1.el7.centos.x86_64
centreon-broker-cbmod-21.04.1-1.el7.centos.x86_64
centreon-broker-core-21.04.1-1.el7.centos.x86_64
centreon-broker-storage-21.04.1-1.el7.centos.x86_64
centreon-clib-21.04.1-1.el7.centos.x86_64
centreon-common-21.04.2-15.el7.centos.noarch
centreon-connector-21.04.1-2.el7.centos.x86_64
centreon-connector-perl-21.04.1-2.el7.centos.x86_64
centreon-connector-ssh-21.04.1-2.el7.centos.x86_64
centreon-database-21.04.2-15.el7.centos.noarch
centreon-engine-21.04.2-3.el7.centos.x86_64
centreon-engine-daemon-21.04.2-3.el7.centos.x86_64
centreon-engine-extcommands-21.04.2-3.el7.centos.x86_64
centreon-gorgone-21.04.1-1.el7.centos.noarch
centreon-gorgone-centreon-config-21.04.1-1.el7.centos.noarch
centreon-license-manager-21.04.0-1.el7.centos.noarch
centreon-license-manager-common-21.04.0-1.el7.centos.noarch
centreon-map-release-3.4-4.el7.centos.noarch
centreon-nrpe-daemon-2.15-4.el7.centos.x86_64
centreon-perl-libs-21.04.2-15.el7.centos.noarch
centreon-poller-centreon-engine-21.04.2-15.el7.centos.noarch
centreon-pp-manager-21.04.0-1.el7.centos.noarch
centreon-release-21.04-4.el7.centos.noarch
centreon-trap-21.04.2-15.el7.centos.noarch
centreon-web-21.04.2-15.el7.centos.noarch
centreon-widget-engine-status-21.04.0-1.el7.centos.noarch
centreon-widget-global-health-21.04.0-1.el7.centos.noarch
centreon-widget-graph-monitoring-21.04.0-1.el7.centos.noarch
centreon-widget-grid-map-21.04.0-1.el7.centos.noarch
centreon-widget-hostgroup-monitoring-21.04.0-1.el7.centos.noarch
centreon-widget-host-monitoring-21.04.0-2.el7.centos.noarch
centreon-widget-httploader-21.04.0-3.el7.centos.noarch
centreon-widget-live-top10-cpu-usage-21.04.0-1.el7.centos.noarch
centreon-widget-live-top10-memory-usage-21.04.0-1.el7.centos.noarch
centreon-widget-servicegroup-monitoring-21.04.0-1.el7.centos.noarch
centreon-widget-service-monitoring-21.04.0-1.el7.centos.noarch
centreon-widget-tactical-overview-21.04.0-1.el7.centos.noarch
Browser used
- [x ] Google Chrome
- [ x] Firefox
- Internet Explorer IE11
- Safari
Description
Impossible to delete comments for services.
Steps to Reproduce
Please describe precisely the steps to reproduce the encountered issue.
- I logged in Centreon
- I reached the comment page
- Select comment on services to delete
- click delete buton
- nothing hapen
Describe the received result
The comments isn't deleted
Describe the expected result
the comments should be deleted
Logs
in gorgoned log for central I have:
[1634209062] DEL_SVC_COMMENT;386
[1634209062] DEL_SVC_COMMENT;295
[1634209062] DEL_SVC_COMMENT;256
[1634209062] DEL_SVC_COMMENT;248
[1634209062] DEL_SVC_COMMENT;240
[1634209062] DEL_SVC_COMMENT;238
[1634209062] DEL_SVC_COMMENT;76
[1634209062] DEL_SVC_COMMENT;41
[1634209062] DEL_SVC_COMMENT;125
[1634209062] DEL_SVC_COMMENT;16
[1634209062] DEL_SVC_COMMENT;55'
But nothing in gogoned's log for the poller and nothing in centengine's log for the poller
Additional relevant information (e.g. frequency, ...)
Up
Hi @cedrobert can you check if Gorgone on the distant poller is running and connected to the gorgone of the Central server?
Yes of course, gorgoned is started and connected.
Other function such reskedule check is working fine.
Can you check in /var/log/centreon-engine/retention.dat if the comment is present?
Yes they are preset in the file on poller.
Hello,
I have the same problem on 20.10 :
Central :
2021-12-02 16:51:35 - INFO - [legacycmd] Handling command 'EXTERNALCMD', Target: '11', Parameters: '[1638460293] DEL_SVC_COMMENT;6'
2021-12-02 16:51:35 - INFO - [engine] Processing external command '[1638460293] DEL_SVC_COMMENT;6'
Not a word on the Poller.
Gorgone : centreon-gorgone-20.10.5-1.el7.centos.noarch
Engine : centreon-engine-20.10.6-5.el7.centos.x86_64
the problem persists even after an update to centreon 21.04.9
Can I have some news?
Can I have some news?