504 timed out error after setting timed out to 999999

Question

504 timed out error after setting timed out to 999999

Closed this issue 4 years ago · 3 comments

using the dnac.sites.get_site_health() function and while using it inside a big scaled dnac environment the api call returns with a 504 timed out error after a minute of loading. What is strange is that i declared the single_request_timeout=99999 when declaring the api.DNACenterAPI. Also tried changing the timed out through environmental variables. Any suggestions or tips?

Answer 1 · 2021-02-15T22:04:36.000Z

Is this an issue with the SDK or API? Did you try to make the API call without the SDK and was it successful?

Answer 2 · 2021-02-22T17:32:34.000Z

Tried using the DNA Center API url /dna/intent/api/v1/site-health and keep receiving this. Any tips on what I should try ?

Answer 3 · 2021-02-22T20:32:09.000Z

It seems the issue is related to the API and not the SDK. Please open a TAC case to help you with the API call logs.