Create Testing Materials for residents
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patrickm02L commented
Review existing testing materials to find any reusable parts:
- [need access] Janet’s [stakeholder 1:1 interview guide (https://docs.google.com/document/d/1l4RtxdRjh5duAR3DxbhFVsOyfyV0wGSCrPfkWHPosCs/edit?usp=sharing)
- Moped Users Technology Survey
- Moped Usability Testing Signup → we would have to modify for screener questions & the types of usability testing we want to conduct (e.g. self guided, 30 min testing session)
- Moped v0.7.0 Usability Test Plan → Test script can be reused
- Moped Alpha self guided usability test → We can reuse format if we want to implement a self guided test
patrickm02L commented
chatted with Madison on 6/29/23 and decided to move the Testing materials content from #12665 into a new Issue.
Note
- Start with preliminary questions about what residents expect before showing them anything
patrickm02L commented
@madifan the City is doing usability testing right now for a couple of city services. Could you signup to be a tester and go through the process of user testing?
They're using Figma mockups which is similar to what we'll use, and I think we can use this platform to help us with virtual testing.
madifan commented
First draft for MPV usability test plan
madifan commented
7/17
Updated usability test plan based on Patrick's feedback, changes include:
- Divided prototype complexity level specific questions into categories of that prototype (simple, medium, complex). I am not dividing the non-prototype specific questions so we don't have a bunch of repeating text.
- Alter the search and filter task for each prototype so it is specific to the kinds of filters that the prototype has
- Replaced question wordings with suggestions
- Added expectation question to the opening question section. (btw the opening question section is meant to be asked before showing the prototype to the user)
- Added suggested questions to closing question section
patrickm02L commented
Considering this complete