Update PWD-BTRRK63-N1 to Windows 11
Closed this issue · 1 comments
Matthew-M-TPW commented
BEN WHITE
Device & User Information (first name and last initial, no last names)
Alondra G
What's the problem?
[X]Check Inventory DTS and add Windows version [If the machine is not in inventory add it]
[X]Check Intune [If the user is not assigned to the computer, add the user]
[X]Check CTM Data Base (https://atx.servicenowservices.com/now/nav/ui/classic/params/target/%2Falm_asset_list.do%3Fsysparm_view%3D%26sysparm_first_row%3D1%26sysparm_query%3Dmodel_category%253D81feb9c137101000deeabfc8bcbe5dc4%26sysparm_clear_stack%3Dtrue) [correct and add the info if needed]
[X]Gather COA tag
[ ]Update Computer to Windows 11
PWD-BTRRK63-N1
What did you do to resolve the issue
The machine might have already been updated to windows 11. Confirming with user via teams right now
Matthew-M-TPW commented
@JBStrange updated user to Windows 11