OpenSearch logging system: Known issues

[pburkholder]

In order to keep customers up-to-date with known issues with our new Opensearch-based logging system, we have documented the issues reported to us here.

If you encounter an issue not listed below, please describe it in an email to support@cloud.gov.

Update on the CSV reports missing Timestamp issue, there's a potentially easier workaround

1. Export the saved search
2. Edit the .ndjson file and add "timestamp" the config like below
   a. Before: {"attributes":{"columns":["data.clusterName","data.realmId","data.type"....
   b. After: {"attributes":{"columns":["timestamp","data.clusterName","data.realmId","data.type"
3. Import the .ndjson file back to saved objects. Now you can see the timestamp column and it's visible in the CSV report.

Known Issues

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1. Until Wednesday, November 26: Some logs may not be visible in the new system, and this is expected until we complete ingesting historical logs and start ingesting real-time logs. Update: As of Dec 3, 2024, live ingest is working.
2. Generating CSV reports results in error -- Insufficient permissions opensearch-boshrelease#128
   squad-success +1
   
3. Issues with database log imports opensearch-boshrelease#130
   squad-success +1
   
4. [BUG] Reporting menu link doesn't appear in mobile or small window views opensearch-project/dashboards-reporting#57
   bug +1
   
5. Attribute label changes may break imported searches opensearch-boshrelease#139
   +0
6. CSV reports missing the Time field [BUG] opensearch-project/dashboards-reporting#335
   bug +1