unifics reports 0 clients until reloaded - intermittent
c11umw opened this issue · 9 comments
Core 2024.1.2
Supervisor 2023.12.0
Operating System 11.4
Frontend 20240104.0
Latest unifics installed
Connects to UDM SE UniFi OS v3.2.7
Unifi Network v8.0.26
Installed about 6 months ago via HACS + Devices/Services
Recently I'd noticed that unifics sometimes returns unavailable and sometimes available, but just a 0 count on clients.
I set up an automation yesterday to watch for it and reload it and it comes back normal again, but you can see in the screenshot that it keeps dropping to 0
This is a bit of a problem as I have automations that watch the # of people on the guest network, so when it thinks there's 0 then it affects the behaviour of other automations (mainly light timers).
For ref, my "reload" automation
alias: Reload Unifics
description: ""
trigger:
- platform: state
entity_id:
- sensor.unifics
to: unavailable
for:
hours: 0
minutes: 0
seconds: 15
- platform: state
entity_id:
- sensor.unifics
to: unknown
for:
hours: 0
minutes: 0
seconds: 15
- platform: template
value_template: "{{ states('sensor.unifics') | float(\"no\") == 0 }}"
for:
hours: 0
minutes: 0
seconds: 30
alias: Unifics = 0 for 30s
condition: []
action:
- repeat:
sequence:
- delay:
hours: 0
minutes: 1
seconds: 30
milliseconds: 0
- service: homeassistant.reload_config_entry
target:
entity_id: sensor.unifics
data: {}
- delay:
hours: 0
minutes: 0
seconds: 30
milliseconds: 0
until:
- alias: unifics is displaying a number
condition: template
value_template: "{{ states('sensor.unifics') | float(\"no\") is number }}"
- alias: unifics is returning > 0
condition: template
value_template: "{{ states('sensor.unifics') | float(0) > 0 }}"
alias: Repeat the Reload until a number is returned
mode: single
Hi,
Please, send the logs. This behaviour happens when the integration fails to poll the controller. I'm working on a related issue and may change this as well, perhaps making the integration return unavaible or just ignoring a failed attempt.
Hi,
try the last version plz.
I am having the same issue. Unifics appears to be up to date. The state will remain 0 until reloaded.
logs, please.
Installed latest version of unifics
Will monitor and attach logs if I see a repeat of the issue
Ok guys, closing this issue
Ok guys, closing this issue.