codebox/bitmeteros

BitMeter Capture Service has to be Restarted Manually after Sleep (Win10 64-bit)

Opened this issue · 2 comments

I am constantly having to manually restart BitmeterOS' BitMeter Capture Service after waking my system up after sleeping.

This never happened with Win8.1 64-bit.

I have a metered connection and depend on BitMeterOS to keep a record. Now I have substantial gaps in my data usage history.

BitMeterCaptureService.exe version data

FileVersionRaw     : 0.0.8.0
ProductVersionRaw  : 0.0.8.0
Comments           :
CompanyName        : Codebox Software
FileBuildPart      : 8
FileDescription    : BitMeter OS Data Capture Component - Service
FileMajorPart      : 0
FileMinorPart      : 0
FileName           : C:\Program Files (x86)\Codebox\BitMeterOS\BitMeterCaptureService.exe
FilePrivatePart    : 0
FileVersion        : 0.8.0
InternalName       : BitMeterCaptureService
IsDebug            : False
IsPatched          : False
IsPrivateBuild     : False
IsPreRelease       : False
IsSpecialBuild     : False
Language           : English (United Kingdom)
LegalCopyright     : Copyright (c) 2012 Rob Dawson, Licenced under the GNU General Public License
LegalTrademarks    :
OriginalFilename   : BitMeterCaptureService.exe
PrivateBuild       :
ProductBuildPart   : 8
ProductMajorPart   : 0
ProductMinorPart   : 0
ProductName        : BitMeter OS
ProductPrivatePart : 0
ProductVersion     : 0.8.0
SpecialBuild       :

Windows system info

Windows version:
Caption        : Microsoft Windows 10 Home
OSArchitecture : 64-bit
Version        : 10.0.18362
BuildNumber    : 18362

systeminfo:
Host Name:                 DESKTOP-A2DVVSV
OS Name:                   Microsoft Windows 10 Home
OS Version:                10.0.18362 N/A Build 18362
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
System Manufacturer:       System manufacturer
System Model:              System Product Name
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: AMD64 Family 23 Model 24 Stepping 1 AuthenticAMD ~3600 Mhz
BIOS Version:              American Megatrends Inc. 2801, 9/18/2019
Windows Directory:         C:\Windows
System Directory:          C:\Windows\system32
Boot Device:               \Device\HarddiskVolume2
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC-05:00) Eastern Time (US & Canada)
Total Physical Memory:     30,649 MB
Available Physical Memory: 24,781 MB
Virtual Memory: Max Size:  35,257 MB
Virtual Memory: Available: 28,157 MB
Virtual Memory: In Use:    7,100 MB
Hotfix(s):                 5 Hotfix(s) Installed.
                           [01]: KB4506991
                           [02]: KB4503308
                           [03]: KB4506472
                           [04]: KB4509096
                           [05]: KB4507453

Thanks for reporting this, I'm sorry to say this is unlikely to get resolved unless someone else can contribute a fix - I don't have a Windows systems to test on. I'll leave this issue open and maybe it will attract some attention.

Thanks,

Just confirmed that the capture service loads successfully after a cold boot following a shutdown for the President's Day holiday weekend.

Will check if restarts load the service and check Event Viewer for any errors concerning BitMeterOS.