Supporting TS-431

[dpDesignz]

Device Model Number: TS-431

QTS Version: 4.3.6.1040

XML/Debug Output:

Failed to fetch QNAP stats from the NAS
Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 387, in _make_request
    six.raise_from(e, None)
  File "<string>", line 2, in raise_from
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 383, in _make_request
    httplib_response = conn.getresponse()
  File "/usr/local/lib/python3.7/http/client.py", line 1336, in getresponse
    response.begin()
  File "/usr/local/lib/python3.7/http/client.py", line 306, in begin
    version, status, reason = self._read_status()
  File "/usr/local/lib/python3.7/http/client.py", line 267, in _read_status
    line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
  File "/usr/local/lib/python3.7/socket.py", line 589, in readinto
    return self._sock.recv_into(b)
socket.timeout: timed out

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
    timeout=timeout
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 641, in urlopen
    _stacktrace=sys.exc_info()[2])
  File "/usr/local/lib/python3.7/site-packages/urllib3/util/retry.py", line 368, in increment
    raise six.reraise(type(error), error, _stacktrace)
  File "/usr/local/lib/python3.7/site-packages/urllib3/packages/six.py", line 686, in reraise
    raise value
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 603, in urlopen
    chunked=chunked)
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 389, in _make_request
    self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 307, in _raise_timeout
    raise ReadTimeoutError(self, url, "Read timed out. (read timeout=%s)" % timeout_value)
urllib3.exceptions.ReadTimeoutError: HTTPConnectionPool(host='192.168.1.111', port=8080): Read timed out. (read timeout=5)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/qnap/sensor.py", line 192, in update
    self.data["system_health"] = self._api.get_system_health()
  File "/usr/local/lib/python3.7/site-packages/qnapstats/qnap_stats.py", line 121, in get_system_health
    resp = self._get_url("management/manaRequest.cgi?subfunc=sysinfo&sysHealth=1")
  File "/usr/local/lib/python3.7/site-packages/qnapstats/qnap_stats.py", line 69, in _get_url
    result = self._execute_get_url(url, **kwargs)
  File "/usr/local/lib/python3.7/site-packages/qnapstats/qnap_stats.py", line 85, in _execute_get_url
    resp = self._session.get(url, timeout=self._timeout, verify=self._verify_ssl)
  File "/usr/local/lib/python3.7/site-packages/requests/sessions.py", line 546, in get
    return self.request('GET', url, **kwargs)
  File "/usr/local/lib/python3.7/site-packages/requests/sessions.py", line 533, in request
    resp = self.send(prep, **send_kwargs)
  File "/usr/local/lib/python3.7/site-packages/requests/sessions.py", line 646, in send
    r = adapter.send(request, **kwargs)
  File "/usr/local/lib/python3.7/site-packages/requests/adapters.py", line 529, in send
    raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPConnectionPool(host='192.168.1.111', port=8080): Read timed out. (read timeout=5)

Error while setting up platform qnap
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 150, in _async_setup_platform
    await asyncio.wait_for(asyncio.shield(task), SLOW_SETUP_MAX_WAIT)
  File "/usr/local/lib/python3.7/asyncio/tasks.py", line 442, in wait_for
    return fut.result()
  File "/usr/local/lib/python3.7/concurrent/futures/thread.py", line 57, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/src/homeassistant/homeassistant/components/qnap/sensor.py", line 140, in setup_platform
    for drive in config.get(CONF_DRIVES, api.data["smart_drive_health"]):
KeyError: 'smart_drive_health'

What can I do to help support my device please? This is the error I'm getting in my HASS.io (Home Assistant) logs.

[dpDesignz]

Not sure what happened but it's suddenly working now.

[colinodell]

It looks like a Read timed out error - maybe your device was running too slowly or some kind of network issue was preventing a timely response from the NAS. Regardless, I'm glad it's working for you now!