Connection issues on macOS

Question

Connection issues on macOS

steakscience opened this issue 3 years ago · 10 comments

I'm encountering some connection issues when connecting a Discipline to a Mac.

At the login screen, the keyboard will work. After logging in, the keyboard will stop working and needs to be reconnected. I can reliably reproduce this 100% of the time.

This issue does not happen with other keyboards. It also does not happen with this keyboard on other OSes.

I was wondering if anyone else has had these issues or knows how to fix them. Thanks!

Answer 1 · 2022-05-09T07:12:11.000Z

Never had a similar problem.
Do you use a special firmware, or bootloader?
Try different usb port (without hub) and cables.

Answer 2 · 2022-05-09T07:19:04.000Z

Never had a similar problem.
Do you use a special firmware, or bootloader?
Try different usb port (without hub) and cables.

I have tried both:

USB C <-> USB C
USB A <-> USB C hub

I am (probably) using the latest VIA version, flashed a few months ago

Answer 3 · 2022-05-09T08:48:39.000Z

Try vial. It‘s open source, actively developed and has more features.
https://get.vial.today/

Still a strange behavior. Don’t know what it could be.

Answer 4 · 2022-05-09T09:32:36.000Z

Does hitting the reset button force the keyboard to register? I had a similar issue when switching inputs using a hub, and hitting reset when switching inputs fixed it.

…

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On 9 May 2022, at 09:48, Ben ***@***.***> wrote: Try vial. It‘s open source, actively developed and has more features. https://get.vial.today/ Still a strange behavior. Don’t know what it could be. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you are subscribed to this thread.

Answer 5 · 2022-05-12T04:50:26.000Z

Does hitting the reset button force the keyboard to register? I had a similar issue when switching inputs using a hub, and hitting reset when switching inputs fixed it.

Before I try this, RESET will not reset the configuration right?

Answer 6 · 2022-05-12T04:55:15.000Z

No. You need to flash the keymap to do that and that involves putting the keyboard into bootloader mode.

…

Sent from my iPhone

On 12 May 2022, at 05:50, Nirawit Jittipairoj ***@***.***> wrote: Does hitting the reset button force the keyboard to register? I had a similar issue when switching inputs using a hub, and hitting reset when switching inputs fixed it. Before I try this, RESET will not reset the configuration right? — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.

Answer 7 · 2022-05-19T06:20:07.000Z

No. You need to flash the keymap to do that and that involves putting the keyboard into bootloader mode.
…

I've verified that pressing Reset after losing connection doesn't fix this. I still need to unplug-replug

Answer 8 · 2022-05-19T06:51:41.000Z

Are you using VIA or something else? AFAIK, hitting reset forces the board to re-register. If you’re using VIA and reset isn’t forcing the board to re-register then I’m out of ideas unfortunately. Maybe check the previous issues reported if there’s a fix?

…

Sent from my iPhone

On 19 May 2022, at 07:20, Nirawit Jittipairoj ***@***.***> wrote: No. You need to flash the keymap to do that and that involves putting the keyboard into bootloader mode. … I've verified that pressing Reset after losing connection doesn't do anything — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.

Answer 9 · 2023-07-10T15:31:55.000Z

Did you manage to figure this out?

Answer 10 · 2023-07-17T08:30:13.000Z

Did you manage to figure this out?

Nope