Volumes belonging to RMC in the volume selection dropdown send people to ILL
Closed this issue · 1 comments
(Copy of https://issues.library.cornell.edu/browse/DISCOVERYACCESS-2599)
See:
https://newcatalog.library.cornell.edu/request/351649
Could:
- filter RMC volumes out of the drop down
or - make requests understand that those volumes should be redirected to aeon and not ILL
From: bounce-120444680-34666184@list.cornell.edu bounce-120444680-34666184@list.cornell.edu on behalf of Caitlin M. Finlay cmf7@cornell.edu
Sent: Monday, May 2, 2016 2:47 PM
To: CUL-DA-IMPLEMENTATION-L
Cc: Cammie June Wyckoff; Wendy Wilcox
Subject: RE: Library website feedback from Jeremy Cusker jpc27@cornell.edu
Hi D&A – Cammie is correct, this problem is caused by the RMC volume holdings appearing in the “Request” pull-down menu. I tried with another title:
https://newcatalog.library.cornell.edu/catalog/117425
The Annex, Music Library, & RMC all hold all 13 volumes. If you select “Request” under the Annex/Music holdings, ALL the volumes, including RMC, are on the “choose a volume” menu, but the location is not specified on that menu. If you select the volume that corresponds to RMC (in the example above, RMC’s holding is actually “v.1-13”, so a likely choice by a patron who wants to see all volumes) then the catalog directs you to ILL. If you select the Annex or Music volumes, it works as it should.
If the patron selected the “Request” button under the RMC holdings on the main record page, it directs the patron to Aeon, as it should.
Cammie stopped by Olin this morning, and she thinks this is a recent change, and the RMC volumes were not appearing in that menu before a few weeks ago. Is this the case? Was something changed to cause this? Could it be related to the changes made last month to fix the other volume requesting issue we were seeing?
Caitlin
From: Cammie June Wyckoff
Sent: Monday, May 02, 2016 8:40 AM
To: Barbara Marie Tarbox bmt1@cornell.edu; Wendy Wilcox ww83@cornell.edu; LIBGATEWAY-L LIBGATEWAY-L@list.cornell.edu; Caitlin M. Finlay cmf7@cornell.edu
Cc: LIBGATEWAY-L LIBGATEWAY-L@list.cornell.edu
Subject: RE: Library website feedback from Jeremy Cusker jpc27@cornell.edu
Okay the problem is that the RMC,anx location items also appear in the pull down of volumes that are available, and if one of those are selected it directs you to the interlibrary loan page. The RMC,anx and RMC location items need to be removed from the pull down. If this is not clear I will be in Olin this morning and can demonstrate it if you would like. But the records for the Annex look good, it is a catalog issue.
Thanks,
Cammie
From: Barbara Marie Tarbox
Sent: Monday, May 02, 2016 6:49 AM
To: Wendy Wilcox ww83@cornell.edu; LIBGATEWAY-L LIBGATEWAY-L@list.cornell.edu; Caitlin M. Finlay cmf7@cornell.edu; Cammie June Wyckoff cjh8@cornell.edu
Cc: LIBGATEWAY-L LIBGATEWAY-L@list.cornell.edu
Subject: RE: Library website feedback from Jeremy Cusker jpc27@cornell.edu
I’ve reviewed the holding and item records. Everything looks okay to me.
Barb
From: wendy.wilcox@gmail.com [mailto:wendy.wilcox@gmail.com] On Behalf Of Wendy Wilcox
Sent: Wednesday, April 27, 2016 12:26 PM
To: LIBGATEWAY-L LIBGATEWAY-L@list.cornell.edu; Caitlin M. Finlay cmf7@cornell.edu; Cammie June Wyckoff cjh8@cornell.edu; Barbara Marie Tarbox bmt1@cornell.edu
Cc: LIBGATEWAY-L LIBGATEWAY-L@list.cornell.edu
Subject: Re: Library website feedback from Jeremy Cusker jpc27@cornell.edu
Caitlin and I just looked at the records for Cornell Engineer in Voyager Circulation. We think this issue is about the item holdings; someone at the Annex or LTS needs to fix the holdings in cataloging.
I am including Barb Tarbox and Cammie for help!
Wendy
Wendy Wilcox
Access Services Librarian
Olin, Kroch, and Uris Libraries
Cornell University
101D Olin Library
607-254-6241
ww83@cornell.edu
On Wed, Apr 27, 2016 at 12:13 PM, Wendy Wilcox ww83@cornell.edu wrote:
I justed tested this with Library Journal holdings at the Annex. I was able to request delivery of multiple volumes. Could it be this record for Cornell Engineer that is causing the issue.
I was able to duplicate the problem that Jeremy reported.
Wendy Wilcox
Access Services Librarian
Olin, Kroch, and Uris Libraries
Cornell University
101D Olin Library
607-254-6241
ww83@cornell.edu
On Wed, Apr 27, 2016 at 11:53 AM, Jeremy Cusker jpc27@cornell.edu wrote:
Enter your comments or questions in the box below:
I am trying to retrieve volumes of this journal at the Annex for campus
delivery, but for certain (or really, most) volumes, I keep getting
redirected to the Interlibrary Loan form instead:
https://newcatalog.library.cornell.edu/catalog/351649?flash=success
Browser details: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36
(KHTML, like Gecko) Chrome/49.0.2623.112 Safari/537.36
The most recent page visited: /
Submitted on Wednesday, April 27, 2016 - 11:53
Submitted by: Jeremy Cusker
Jenn Colt added a comment - 02/May/16 11:43 AM
Probably makes more sense to pull them out of the drop down, getting thrown to aeon when you aren't expecting it is probably confusing?
Fixed in a special update this past May