No devices appear
Closed this issue · 7 comments
In homey under devices i added multiple Z-wave devices. These are all sensor devices, if a window is open or closed for example, and also motion sensors. However when i open the Heimdall app and go to devices, none of the devices appear and status as well as settings appears completely empty.
What is going wrong?
Kind regards,
Daan
Can't tell what's wrong with this information, I need a little more:
- Can you please post what brand and type the devices are?
- Can you stop and start Heimdall and after a minute or so send a diagnostics report from the apps settings?
Thank you for your fast response!
Eminent bewegingsmelders z-wave
Raam en deur contacten E-domotica z-wave
Greenwave PowerNode NS310 z-wave
(They do appear in the homey app itself)
Diagnosecode:
d4bb08ab-6dc2-4976-9fb8-599943a6851f
I've looked in the diagnostic log, Homey does not report the mentioned devices to Heimdall so I'm a bit in the dark here.
Can you tell me what apps you have installed for these devices?
Aha, that may very well be the reason why they are not reported by Homey to Heimdall. Usually an app maps specific device capabilities to capabilities in Homey and Heimdall uses those capabilities, it seems like devices that are not using a device specific app are handled different by Homey (this is recently added functinality in Homey)
I have no ready solution right now, I have to do some research on what’s happening here.
In the mean time, could you try to find apps for your devices? When added as basic Z-Wave devices you’re most likely not having all capabilities of the devices available so the best thing is to use device apps where available.
Can you please test something?
Please go to https://tools.developer.homey.app/tools/api-playground in a browser and remove the two slashes in front of Homey.devices.getDevices({ online: true }); and next click on Run.
Please copy the result and past it here so I can have a look.
Thanks a lot for your support!
I deleted all devices and then added them in another app. For the motion sensor i used Everspring HSP02 and for the door sensors Aeotec sensor 2g.
They now appear in the Heimdall app!