dawnlabs/alchemy

Stuck Converting

dshepsis opened this issue · 16 comments

dshepsis commented

I attempted three times to convert different image files (JPG and PNG) and each time, after hitting the "Merge" button, the window changed to "Converting" and stayed that way for several minutes before I manually closed the application via the Windows Task Manager.

I'm using Windows 10.

I've deleted the software out of frustration so I can't do any more testing to figure out the cause, but I can provide more information on my system if it would help.

ericadamski commented

@dshepsis thank you for taking the time to open an issue here so that we an make Alchemy better for other people!

If it is possible could you send the file names and types you tried to convert?

Could you also let me know what version of Alchemy you had?

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YukariTea commented

Same issue here, Alchemy 0.5.0., tried merging png and jpg files into a pdf, any combination gets stuck on conversion screen.

ericadamski commented

Thank you for submitting!

Are you using Windows as well? Do the file names have any special characters in them? Just trying to workout a connection between other bugs 😁

YukariTea commented

Filenames are named 001, 002, etc., no special characters. This was tested on Windows.

ericadamski commented

@YukariTea thank you!

ericadamski commented

To re-create this issue:

  1. Select a combination of formats to convert
  2. Select convert option

screen shot 2018-06-26 at 7 02 57 am

briandennis commented

@ericadamski was that error generated on Windows?

ericadamski commented

@briandennis nope, that was on my Mac.

mfix22 commented
briandennis commented

@mfix22 what do you mean? Can you point me to what you think may be the problem?

briandennis commented

@ericadamski could you upload the files that triggered the error?

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ericadamski commented

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img_4806
screen shot 2018-06-25 at 3 41 19 pm

here you are @briandennis

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briandennis commented

I don't think the problem is that you're converting different formats at the same time. Rather, I think it's that some of the files have the same input format as your output format (it's converting jpgs to jpg). Or at least, that was the only way I was able to repeat the error — converting all of your images worked fine for me so long as the output type wasn't jpg or png (tested both both a build from source and pulling the current brew cask).

Does that sound like it could be the culprit? 🤔

mfix22 commented

@briandennis I have seen that issue before. Either way we should just ignore conversions like that as to not have errors blow the whole operation.

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briandennis commented

I'm fine closing this if you guys want to, but we should look into the original issues.

I attempted three times to convert different image files (JPG and PNG) and each time, after hitting the "Merge" button, the window changed to "Converting" and stayed that way for several minutes before I manually closed the application via the Windows Task Manager.
I'm using Windows 10.

and

Same issue here, Alchemy 0.5.0., tried merging png and jpg files into a pdf, any combination gets stuck on conversion screen. Filenames are named 001, 002, etc., no special characters. This was tested on Windows.

both appear to be a distinct from the issue fixed by #44

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ericadamski commented

Agreed @briandennis

This is out of my scope, I have no access to a Windows machine.

I am totally into helping implement the solution, upon finding the source of the issue :)