department-of-veterans-affairs/abd-vro

Create an on-call runbook

lisac opened this issue · 1 comments

lisac commented

User Story

As a VRO engineer, I want a "how-to" guide for addressing common procedures that one might encounter while on-call.

Acceptance Criteria

  • Includes sections for how to:
    • deploy the latest code
    • deploy a specific SHA
    • determine the SHA/configuration of recent deployments
    • monitor application health
  • Stores non-public information on the internal wiki rather than in the abd-vro public repo
  • Receives approval from a team review

Notes about work

  • follow up to #2570
  • potentially related past work: #1081
gabezurita commented

Useful guide:
https://wa.aws.amazon.com/wellarchitected/2020-07-02T19-33-23/wat.concept.runbook.en.html

@brostk and I already started a runbooks doc that we'll be filling in as I get onboarded to VRO operations:
https://github.com/department-of-veterans-affairs/abd-vro/wiki/On-Call-Runbooks

We linked it under the resources section of the on call responsibilities doc's resources section