The purpose of this project is to provide a starting point for integrating Red Hat ® Red Hat CloudForms and ServiceNow’s incident management.
Important
|
You MUST have the Consulting Rake Scripts installed on your CloudForms appliance first! |
/usr/bin/miqimport domain ServiceNow_Incident /root/ServiceNow_Incident/automate/
/usr/bin/miqimport service_dialogs /root/ServiceNow_Incident/service_dialogs/servicenow_incident_dialog.yml
/usr/bin/miqimport buttons /root/ServiceNow_Incident/buttons/ServiceNow_IM_Vm_.yaml
-
Log into your CloudForms/ManageIQ UI.
-
Navigate to Automate / ServiceNow_Incident / Integration / StateMachines
-
Update the StateMachine class schema with your ServiceNow instance information (i.e. dev?????.service-now.com) and credentials.
-
Add proxy_url if necessary.
-
Have an idea and want to help? Fork the repo and Submit a pull request