docusign/docusign-esign-ruby-client

Tabfield with spaces

chrisortman opened this issue · 2 comments

Hello. I am sending a text tab field for a last name that is multiple words separated by space. In the envelope after creation the form data is showing me that only the 2nd word of the 3 I have sent is parsed out. My network traces confirm that the name is intact when it leaves my server.

Is there some special way we're supposed to deal with those kind of values?

DocuSign Developer Support case #07391737.

Hello @chrisortman, we will need an API request log to se what was sent in the request.
Go to DocuSign and sign in as the API sender and then follow this guide: https://support.docusign.com/guides/ndse-user-guide-api-request-logging
Send an email to go-live@docusign.com, along with the files and account info. The Support team will be able to assist further.