Error: audio and subtitle information not found
brandonedling opened this issue · 12 comments
When running
transcode-video filename.mkv
I get the following error message:
audio and subtitle information not found
Running OS X 10.10.4 (14E11f), Ruby 2.2.1, video_transcoding-0.1.3
Just did a 'brew update' and 'brew upgrade'. Ruby is now at 2.2.2, but still receiving same error.
@brandonedling And per our conversation on Twitter, I found out you're running Ruby installed via Homebrew.
Can you also include your transcode-video command line you were using?
And please add -vv (that's "verbose" twice) to that command line to get the debugging information and included the console spew too.
Thanks!
Here's the terminal output:
Enterprise:Before brandon$ transcode-video -vv 300.mkv
transcode-video 0.1.3
Copyright (c) 2013-2015 Don Melton
Processing: 300.mkv...
Scanning media title 1 with HandBrakeCLI...
HandBrake 0.10.1 found...
[10:56:39] hb_init: starting libhb thread
HandBrake 0.10.1 (2015030800) - Darwin x86_64 - https://handbrake.fr
20 CPUs detected
Opening 300.mkv...
[10:56:39] CPU: Intel(R) Xeon(R) CPU E5-2690 v2 @ 3.00GHz
[10:56:39] - Intel microarchitecture Ivy Bridge
[10:56:39] - logical processor count: 20
[10:56:39] OpenCL device #1: AMD AMD Radeon HD - FirePro D700 Compute Engine
[10:56:39] - OpenCL version: 1.2
[10:56:39] - driver version: 1.2 (Apr 19 2015 20:44:10)
[10:56:39] - device type: GPU
[10:56:39] - supported: YES
[10:56:39] hb_scan: path=300.mkv, title_index=1
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening 300.mkv/BDMV/index.bdmv
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening 300.mkv/BDMV/BACKUP/index.bdmv
libbluray/bluray.c:2182: nav_get_title_list(300.mkv) failed
[10:56:39] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[10:56:39] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from '300.mkv':
Duration: 01:56:38.69, start: 0.000000, bitrate: N/A
Stream #0.0(eng): Video: h264 (High), yuv420p, 1920x800 [PAR 1:1 DAR 12:5], 30 fps, 1k tbn, 180k tbc (default)
Stream #0.1(eng): Audio: aac, 48000 Hz, stereo, fltp (default)
[10:56:39] scan: decoding previews for title 1
[10:56:39] scan: audio 0x1: aac, rate=48000Hz, bitrate=1 English (AAC) (2.0 ch)
[10:56:39] scan: 2 previews, 1920x800, 30.000 fps, autocrop = 0/0/0/0, aspect 2.40:1, PAR 1:1
[10:56:39] libhb: scan thread found 1 valid title(s)
- title 1:
- stream: 300.mkv
- duration: 01:56:38
- size: 1920x800, pixel aspect: 1/1, display aspect: 2.40, 30.000 fps
- autocrop: 0/0/0/0
- support opencl: yes
- support hwd: not built-in
- chapters:
- 1: cells 0->0, 0 blocks, duration 01:56:38
- audio tracks:
- 1, English (AAC) (2.0 ch) (iso639-2: eng)
- subtitle tracks:
HandBrake has exited.
/usr/local/bin/transcode-video: audio and subtitle information not found
Enterprise:Before brandon$
I've tried this on two different MKV files, checked permissions on them (I have full R/W) and confirmed that they open and play using the latest version of VLC.
@brandonedling Uh, can you paste that in again and mark it as code this time because Markdown just horked it all up?
@brandonedling Here's documentation on how to format code or console spew with GitHub's Markdown processor:
https://help.github.com/articles/github-flavored-markdown/#fenced-code-blocks
The reason this is important is that I need to see it in its original format to properly diagnose the problem since that error indicates a parsing problem.
Thanks.
Enterprise:Before brandon$ transcode-video -vv 300.mkv
transcode-video 0.1.3
Copyright (c) 2013-2015 Don Melton
Processing: 300.mkv...
Scanning media title 1 with HandBrakeCLI...
HandBrake 0.10.1 found...
[10:56:39] hb_init: starting libhb thread
HandBrake 0.10.1 (2015030800) - Darwin x86_64 - https://handbrake.fr
20 CPUs detected
Opening 300.mkv...
[10:56:39] CPU: Intel(R) Xeon(R) CPU E5-2690 v2 @ 3.00GHz
[10:56:39] - Intel microarchitecture Ivy Bridge
[10:56:39] - logical processor count: 20
[10:56:39] OpenCL device #1: AMD AMD Radeon HD - FirePro D700 Compute Engine
[10:56:39] - OpenCL version: 1.2
[10:56:39] - driver version: 1.2 (Apr 19 2015 20:44:10)
[10:56:39] - device type: GPU
[10:56:39] - supported: YES
[10:56:39] hb_scan: path=300.mkv, title_index=1
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening 300.mkv/BDMV/index.bdmv
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening 300.mkv/BDMV/BACKUP/index.bdmv
libbluray/bluray.c:2182: nav_get_title_list(300.mkv) failed
[10:56:39] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[10:56:39] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from '300.mkv':
Duration: 01:56:38.69, start: 0.000000, bitrate: N/A
Stream #0.0(eng): Video: h264 (High), yuv420p, 1920x800 [PAR 1:1 DAR 12:5], 30 fps, 1k tbn, 180k tbc (default)
Stream #0.1(eng): Audio: aac, 48000 Hz, stereo, fltp (default)
[10:56:39] scan: decoding previews for title 1
[10:56:39] scan: audio 0x1: aac, rate=48000Hz, bitrate=1 English (AAC) (2.0 ch)
[10:56:39] scan: 2 previews, 1920x800, 30.000 fps, autocrop = 0/0/0/0, aspect 2.40:1, PAR 1:1
[10:56:39] libhb: scan thread found 1 valid title(s)
+ title 1:
+ stream: 300.mkv
+ duration: 01:56:38
+ size: 1920x800, pixel aspect: 1/1, display aspect: 2.40, 30.000 fps
+ autocrop: 0/0/0/0
+ support opencl: yes
+ support hwd: not built-in
+ chapters:
+ 1: cells 0->0, 0 blocks, duration 01:56:38
+ audio tracks:
+ 1, English (AAC) (2.0 ch) (iso639-2: eng)
+ subtitle tracks:
HandBrake has exited.
/usr/local/bin/transcode-video: audio and subtitle information not found
Enterprise:Before brandon$
'''
@brandonedling Thanks!
OK, I see the bug. I caused it last night with the Windows fix. Dammit. I'll fix it later today.
Thanks so much!
Dammit, Don! You're not perfect? SO disappointed. ;)
In all seriousity, no worries at all.
@brandonedling LOL! :)
@brandonedling OK, the fix is in. Just gem update and you shouldn't get the error anymore.
Sorry about the stupid bug and thank you so much for the quick bug report!
BTW, works perfect now. Thanks again!
B.
From: Don Melton
Reply-To: donmelton/video_transcoding
Date: Friday, May 8, 2015 at 12:18 PM
To: donmelton/video_transcoding
Cc: Brandon Edling
Subject: Re: [video_transcoding] Error: audio and subtitle information not found (#7)
@brandonedlinghttps://github.com/brandonedling OK, the fix is in. Just gem update and you shouldn't get the error anymore.
Sorry about the stupid bug and thank you so much for the quick bug report!
—
Reply to this email directly or view it on GitHubhttps://github.com//issues/7#issuecomment-100285213.