Received a DELIS ID and DELIS PASSWORD from support, but cannot login.

Question

Received a DELIS ID and DELIS PASSWORD from support, but cannot login.

Closed this issue 4 years ago · 1 comments

Hi,

I received a DELIS ID and DELIS PASSWORD from support of DPD, but when I use those credentials and want to create a shipping label I get the following error:

Uncaught DpdConnect\Sdk\Exceptions\AuthenticateException: {"code":401,"message":"Bad credentials"}

dpdconnect/vendor/dpdconnect/php-sdk/src/Resources/Authentication.php(58): DpdConnect\Sdk\Common\HttpClient->sendRequest('POST', 'auth/login', false, Array, '{"username": mycred...,

Answer 1 · 2020-11-18T09:18:12.000Z

Please contact your account manager and ask for DPD Connect credentials.