Allow identities to choose a preferred channel

Question

Allow identities to choose a preferred channel

Opened this issue 9 years ago · 3 comments

Add a preference and site defaults for determining which channel a message should be sent.

Answer 1 · 2015-07-26T11:02:30.000Z

Until this is implemented, you can manually select which channel to use with by hard-coding the return value of IdentityChannelManager::getChannelsForIdentity()

Answer 2 · 2015-07-29T09:36:38.000Z

Site defaults are now implemented in UI.

Individual identity preferences are planned.

Answer 3 · 2016-04-26T06:24:59.000Z

Not so sure the preference selection works for all use cases like this.

IMHO it could be that i (as a recipient) would prefer a channel for some specific messages / message types. This definitively wouldn't be a "everything through this channel" preference. It would be more a promotion of specific messages / message groups to a push channel.

Also since the push channel might be subject for some 100 characters, while a mail can be extensive, i'm not so sure an SMS or push channel can fully replace mail. Instead, a user might prefer to always receive the mail and additionally receive the push / SMS notification.