Unable to update Metrics in the app

Question

Unable to update Metrics in the app

singhdinesh opened this issue 8 years ago · 9 comments

I have installed v2.0.3 of GMS. I followed every step as described in your documentation and I am able to do following

Test Connection on the GMS page
Reload the GMS App using "Reload Metrics Libarary App" Button

But I am unable to update Metrics in the app. I am using your GMS.xlsx and applying this on your Executive Dashboard.qvf. I am getting the "Error at getmetricshypercube during data retrieval" error.

Please find the log file along with GMS app @ https://drive.google.com/file/d/0By0DuMkHgFUEVlRuclV4bGhBbGs/view?usp=sharing

2017-02-22.gms.log.txt

Answer 1 · 2017-02-22T13:13:02.000Z

you are receiving a 403 unauthorized message when attempting to open the governed metrics application. So there is either some security rule (or lack thereof) not granting access to the resource to open or there is an issue with the certificates in use. Since the reload worked, I suspect the problem isn't certs.

Answer 2 · 2017-02-24T05:17:55.000Z

Okay, I will look into it and get back to you

Answer 3 · 2017-02-24T13:54:49.000Z

I could not find the reason behind this issue. However, when I hit the "Update Matrics in the App", I notices one line in the "AuditActivity_Repository" Repository log file. I have transposed the content of the line as follows:

Sequence# : 23824
ProductVersion : 10.0.4.0
Timestamp : 20170224T070011.370-0600
Hostname : QLIKSERVER
Id : f80e64cc-ce77-4e9b-882b-1131c98c730d
Description : Command=Open app;Result=403;ResultText=Error: Security
ProxySessionId : 0
ProxyPackageId : 0
RequestSequenceId : 1
UserDirectory : Not available
UserId : Not available
ObjectId : 283e9878-0788-4de9-b434-d6d5780b27e2
ObjectName : Not available
Service : Repository
Origin : Not available
Context : /qrs/app/283e9878-0788-4de9-b434-d6d5780b27e2/open/full
Command : Open app
Result : 403
Message : The following service account does not exist: sa_api (HTTP code: 403)
Id2 : f80e64cc-ce77-4e9b-882b-1131c98c730d

Answer 4 · 2017-02-24T14:27:07.000Z

What version of Qlik Sense? It could be that the SA_API account does not exist in your Qlik Sense version. As a result, what you can do is go into the config.js file in eapowertools\governedmetricsservice\config and change the references where you see sa_api to sa_repository. Save the config.js. Stop and restart the Powertools service and try again.

Answer 5 · 2017-02-25T18:13:54.000Z

That does fix it for me. I'm using Qlik 3.2.1. Thanks!

Answer 6 · 2017-02-27T16:46:56.000Z

Thanks,

I am using Qlik Sense v3.1 SR1. The above fix solved the issue. However, I am still not getting Master Items created in my app. First of all I tried to update the matrix in the Executive Dashboard app provided in the installation with no success. Then, I created an app named TEST_GMS2 and applied the "Sales" ManagedMasterItem Custom Property value to it and pressed the "Update Metrics in the App" button. From the log console Window, it seems that the app has been updated but when I go to the app, I cannot see even a single Master Item in it. I am unable to identify the issue. Please help me.

Console Log:

Status output:
{"level":"info","msg":"POST reload","meta":{"module":"routes"}}
{"level":"info","msg":"getDocId::running getAppReference","meta":{"module":"getdocid"}}
{"level":"debug","msg":"getDocId::qrsInteract::/app?filter=name eq 'Governed Metrics Application'","meta":{"module":"getdocid"}}
{"level":"debug","msg":"getDocId::qrsInteract::Governed Metrics Application id:283e9878-0788-4de9-b434-d6d5780b27e2","meta":{"module":"getdocid"}}
{"level":"debug","msg":"reloadMetricsApp::reloadMetrics","meta":{"module":"doWork"}}
{"level":"info","msg":"reloadMetrics::Starting Task::Reload Governed Metrics Application","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::PATH::/task/start/synchronous?name=Reload Governed Metrics Application","meta":{"module":"reloadmetrics"}}
{"level":"info","msg":"reloadMetrics::Task Started::Reload Governed Metrics Application","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Trying to start task. Sending task to slave-node vmlkfdevqlik.il.pharmedium.com","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Trying to start task. Sending task to slave-node vmlkfdevqlik.il.pharmedium.com","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Triggered to Started","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Reference to scriptlog added","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Started to FinishedSuccess","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Started to FinishedSuccess","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Started to FinishedSuccess","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::progressCheck::Changing task state from Started to FinishedSuccess","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"progressCheck::PATH::/executionsession?filter=id eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"info","msg":"reloadMetrics::progressCheck::Task Complete","meta":{"module":"reloadmetrics"}}
{"level":"info","msg":"reloadMetrics::Task Complete::Reload Governed Metrics Application","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetrics::PATH::/executionresult?filter=executionid eq 82acfca0-1473-41e7-920d-01869e3d299a","meta":{"module":"reloadmetrics"}}
{"level":"info","msg":"reloadMetrics::Task Completed in 2189milliseconds","meta":{"module":"reloadmetrics"}}
{"level":"info","msg":"reloadMetrics::Final Task Message: Changing task state from Started to FinishedSuccess","meta":{"module":"reloadmetrics"}}
{"level":"debug","msg":"reloadMetricsApp success::Task Completed in 2189 milliseconds with message Changing task state from Started to FinishedSuccess","meta":{"module":"doWork"}}
{"level":"info","msg":"POST reload success::Task Completed in 2189 milliseconds with message Changing task state from Started to FinishedSuccess","meta":{"module":"routes"}}
{"level":"info","msg":"POST update/all","meta":{"module":"routes"}}
{"level":"info","msg":"Checking for existence of gms tag in the qrs","meta":{"module":"doWork","method":"updateMetrics"}}
{"level":"info","msg":"Found ManagedMasterItems in list of custom properties","meta":{"module":"doWork"}}
{"level":"debug","msg":"getMetricsTable","meta":{"module":"doWork"}}
{"level":"info","msg":"running getmetricshypercube.getMetricsTable","meta":{"module":"getmetricshypercube"}}
{"level":"info","msg":"getDocId::running getdoc.getDocId","meta":{"module":"getdocid"}}
{"level":"debug","msg":"getDocId::qrsInteract::/app?filter=name eq 'Governed Metrics Application'","meta":{"module":"getdocid"}}
{"level":"debug","msg":"getDocId::qrsInteract::Governed Metrics Application id:283e9878-0788-4de9-b434-d6d5780b27e2","meta":{"module":"getdocid"}}
{"level":"debug","msg":"getMetricsTable::Metrics Library AppId: 283e9878-0788-4de9-b434-d6d5780b27e2","meta":{"module":"getmetricshypercube"}}
{"level":"info","msg":"getMetricsTable::Opening the doc with data","meta":{"module":"getmetricshypercube"}}
{"level":"debug","msg":"getMetricsTable::Creating session object","meta":{"module":"getmetricshypercube"}}
{"level":"info","msg":"Closing connection to Metrics Hypercube","meta":{"module":"getmetricshypercube"}}
{"level":"debug","msg":"getSubjectAreas","meta":{"module":"doWork"}}
{"level":"debug","msg":"subjectAreas:["Finance","Sales","Commissions"]","meta":{"module":"doWork"}}
{"level":"debug","msg":"Getting list of apps that have ManagedMasterItems applied","meta":{"module":"doWork","method":"updateAll"}}
{"level":"info","msg":"Updating app:TEST_GMS2 with id:b689f240-cbe2-44f0-b201-ae07092a5c93currently owned by PMHC\gwayong","meta":{"module":"doWork","method":"updateAll","app":"TEST_GMS2"}}
{"level":"info","msg":"Calling updateMetrics on application:TEST_GMS2 with id:b689f240-cbe2-44f0-b201-ae07092a5c93","meta":{"module":"updateMetrics","method":"updateMetrics","app":"TEST_GMS2"}}
{"level":"info","msg":"[ 'Sales' ]","meta":{"module":"updateMetrics","method":"updateMetrics","app":"TEST_GMS2"}}
{"level":"info","msg":"Beginning Object Management","meta":{"module":"objectManagement","app":"TEST_GMS2"}}
{"level":"debug","msg":"Measure: EA791V4B8OASET exists. Checking for changes.","meta":{"module":"createMeasure","app":"TEST_GMS2"}}
{"level":"debug","msg":"Measure: EA791V4B8OASET no changes found.","meta":{"module":"createMeasure","app":"TEST_GMS2"}}
{"level":"debug","msg":"Measure: EM5OOT8U5NMCBJJT exists. Checking for changes.","meta":{"module":"createMeasure","app":"TEST_GMS2"}}
{"level":"debug","msg":"Measure: EM5OOT8U5NMCBJJT no changes found.","meta":{"module":"createMeasure","app":"TEST_GMS2"}}
{"level":"debug","msg":"Measure: E1WB6S8OEJ1WT exists. Checking for changes.","meta":{"module":"createMeasure","app":"TEST_GMS2"}}
{"level":"debug","msg":"Measure: E1WB6S8OEJ1WT no changes found.","meta":{"module":"createMeasure","app":"TEST_GMS2"}}
{"level":"debug","msg":"Dim: EA80E2E8C6QT exists. Checking for changes.","meta":{"module":"createDimension","app":"TEST_GMS2"}}
{"level":"debug","msg":"Dim: EA80E2E8C6QT no changes found.","meta":{"module":"createDimension","app":"TEST_GMS2"}}
{"level":"debug","msg":"Dim: E9S4IG77Q80DYPPWT exists. Checking for changes.","meta":{"module":"createDimension","app":"TEST_GMS2"}}
{"level":"debug","msg":"Dim: E9S4IG77Q80DYPPWT no changes found.","meta":{"module":"createDimension","app":"TEST_GMS2"}}
{"level":"debug","msg":"Dim: EQB8IVT exists. Checking for changes.","meta":{"module":"createDimension","app":"TEST_GMS2"}}
{"level":"debug","msg":"Dim: EQB8IVT no changes found.","meta":{"module":"createDimension","app":"TEST_GMS2"}}
{"level":"debug","msg":"Dim: E6LO448Q0J0XT exists. Checking for changes.","meta":{"module":"createDimension","app":"TEST_GMS2"}}
{"level":"debug","msg":"Dim: E6LO448Q0J0XT no changes found.","meta":{"module":"createDimension","app":"TEST_GMS2"}}
{"level":"debug","msg":"Dim: EIAXB98I2517DT exists. Checking for changes.","meta":{"module":"createDimension","app":"TEST_GMS2"}}
{"level":"debug","msg":"Dim: EIAXB98I2517DT no changes found.","meta":{"module":"createDimension","app":"TEST_GMS2"}}
{"level":"debug","msg":"Dim: E1781VDT exists. Checking for changes.","meta":{"module":"createDimension","app":"TEST_GMS2"}}
{"level":"debug","msg":"Dim: E1781VDT no changes found.","meta":{"module":"createDimension","app":"TEST_GMS2"}}
{"level":"debug","msg":"Dim: RJRD exists. Checking for changes.","meta":{"module":"createDimension","app":"TEST_GMS2"}}
{"level":"debug","msg":"Dim: RJRD no changes found.","meta":{"module":"createDimension","app":"TEST_GMS2"}}
{"level":"debug","msg":"Dim: P29OSdkE exists. Checking for changes.","meta":{"module":"createDimension","app":"TEST_GMS2"}}
{"level":"debug","msg":"Dim: P29OSdkE no changes found.","meta":{"module":"createDimension","app":"TEST_GMS2"}}
{"level":"debug","msg":"Measure: sales_5 exists. Checking for changes.","meta":{"module":"createMeasure","app":"TEST_GMS2"}}
{"level":"debug","msg":"Measure: sales_5 no changes found.","meta":{"module":"createMeasure","app":"TEST_GMS2"}}
{"level":"info","msg":"No new dimensions or measures created","meta":{"module":"objectManagement","app":"TEST_GMS2"}}
{"level":"info","msg":"undefined","meta":{"module":"objectManagement","app":"TEST_GMS2"}}
{"level":"info","msg":"Object Management Complete","meta":{"module":"objectManagement","app":"TEST_GMS2"}}
{"level":"info","msg":"object management complete","meta":{"module":"updateMetrics","app":"TEST_GMS2"}}
{"level":"info","msg":"object management complete::TEST_GMS2","meta":{"module":"doWork","method":"updateAll","app":"TEST_GMS2"}}
{"level":"info","msg":"Process took 256 milliseconds","meta":{"module":"doWork","method":"updateAll","app":"TEST_GMS2"}}
{"level":"info","msg":"All apps updated.","meta":{"module":"doWork","method":"updateAll"}}
{"level":"info","msg":"POST update/all success::All apps processed.","meta":{"module":"routes"}}
{"level":"info","msg":"UPDATE COMPLETE!!!","meta":{"module":"routes"}}

Answer 7 · 2017-03-06T06:52:18.000Z

Hey @goldbergjeffrey,

Any thoughts on the above?

Answer 8 · 2017-03-06T13:10:34.000Z

looks like there is no ownership change occurring. Is this on a published or unpublished app? And after installing you may have to stop and start all qlik sense services and then stop and start the powertools service dispatcher to align the notification service to perform ownership change. Because the items do exist in the app, you will want to perform a delete operation on the app you are testing with using the test page.

Answer 9 · 2017-03-07T07:08:47.000Z

Thanks Jeffery for your quick response. Earlier, the app was not published to any stream but now I published the app to the stream and then retried. It is not working. Also, I restarted all Qlik Services and then restarted Qlik Powertools service, tried again, it is not working. I created a new app, put some dummy script in load editor, reloaded the app, applied the Sales customer property to this app, retried, again it is not working.