Dnt know my password
Closed this issue · 2 comments
Please asist
I downloaded the ethers.io wallet to my phone, but i did not set up any passwords to it. I then bought ether amd stored it there, now i want to transfer the ethers to some one else and its asking me for password which unfortunately i do not know or have.
You cannot create a wallet in Ethers Wallet without a password, and passwords must be 6 characters or longer, maybe that will help you remember it?
If you cannot remember your password though, you can import your 12 word backup phrase to set a new password.
In the accounts page, tap the plus in the top right corner and select import. Then follow the instructions.
If you have further issues, please send an e-mail to support@ethers.io.
If you are still having issues, please let me know, otherwise, I'm closing this for now.
Thanks.