files-community/Files

Bug: Files won't launch

Opened this issue · 5 comments

Lacki23 commented

Description

This happened after updating the Microsoft Store, I trying reinstalling Files, and replacing .NET versions, but unfortunately, this did not fix the problem. [same problem in Preview version]

Steps To Reproduce

Open program

Files Version

4.0.11.0

Windows Version

19045.6332 [22H2]

User ID

No response

Log File

logs.txt

yaira2 commented
  • What happens when you click the Files icon, does a window display at all?
  • Do you see anything in Event Viewer?
  • Does Files Preview work? https://files.community/download
Lacki23 commented
  • What happens when you click the Files icon, does a window display at all?
  • Do you see anything in Event Viewer?
  • Does Files Preview work? https://files.community/download
  1. Only a loading ring near the cursor for a moment
  2. Check logs.txt
  3. Nope, same situation
yaira2 commented

Check logs.txt

I mean in the system Events Viewer.

Josh65-2201 commented

Log.txt is event viewer output.

yaira2 commented

Thanks